Administrative Clerk: Office Support & Mailroom Pro

MWRD; Chicago, Northern (IL, KY); Hybrid; USD 34,000 - 42,000; Full time

Job summary

The Metropolitan Water Reclamation District of Greater Chicago is seeking a clerical assistant to perform routine administrative tasks, type basic correspondence, file management, and phone support. This role requires accuracy, good spelling, and the ability to handle mail and internal documents.

Under supervision, you will greet visitors, route calls, and assist in maintaining office supplies and records. Strong customer service skills and basic arithmetic are valuable for daily operations.

Qualifications

• Graduation from a standard senior high school or the equivalent.
• Full-time post-secondary training in office technology or computer applications may be substituted for the required education.
• Proficiency in typing and basic computer applications.
• Strong spelling/grammar and customer service skills.
• Ability to compose routine correspondence.
• Familiarity with office equipment and general procedures.
• Good verbal communication and ability to work under supervision.

Responsibilities

• Answers phones and provides general information to callers, takes messages and/or directs calls to appropriate individuals; greets and directs visitors to appropriate individuals.
• Types and distributes routine correspondence, reports and other documents; reviews documents for completeness and accuracy.
• Maintains a variety of paper files, logs and reports; enters, retrieves and updates computerized file information.
• Opens, routes and distributes incoming mail and other internal documents; delivers interoffice and U.S. mail within a work group, section, department or facility.
• Organizes and maintains office supplies.
• Performs a variety of general administrative support activities such as making photocopies, sending facsimiles, and scanning, binding and shredding documents.
• Provides relief for other administrative support positions as needed and provides assistance in other sections as requested.

Skills

English language

Spelling & grammar

Customer service

Basic arithmetic

Typing

Office procedures

Oral communication

Computer basics

Education

High school diploma or equivalent

Post-secondary training in office tech / computer apps (substitution)

Job description

The Metropolitan Water Reclamation District of Greater Chicago is seeking a clerical assistant to perform routine administrative tasks, type basic correspondence, file management, and phone support. This role requires accuracy, good spelling, and the ability to handle mail and internal documents.

Under supervision, you will greet visitors, route calls, and assist in maintaining office supplies and records. Strong customer service skills and basic arithmetic are valuable for daily operations.