ADMINISTRATIVE ASST

IntegriNurse; New Bedford (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

Hathaway Manor in New Bedford, MA is seeking an Admissions Assistant to support the Admissions Director. You will complete admission packets, welcome new residents, and help coordinate community events.

The role requires strong communication and organizational skills, with emphasis on accuracy and discretion in handling patient information. Experience in healthcare admissions is preferred.

Qualifications

• Experience in healthcare admissions preferred.
• Excellent communication and organizational skills.
• Ability to handle confidential information.

Responsibilities

• Support Admissions Director and complete admission packets.
• Welcome new residents and assist with events.
• Triage calls and direct to staff; maintain confidentiality of information.
• Enter data into tracking systems and prepare routine reports.
• Assist with referrals and medical records; process paperwork.

Job description

Hathaway Manor
New Bedford, MA 02740, USA

Description

Essential Job Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.

• Support Admission Director
• Complete admission packets and welcome new residents.
• Help planning and attending with community events.
• Help with covering admissions, great learning opportunity.
• Help reduce grievances.

• Communicate effectively with patients, families, caregivers and staff either face-to-face or by
  telephone.
• Answers incoming calls and forwards or refers to appropriate staff member or take a message if
  person is unavailable.
• Triage patient/family telephone calls to clinical staff.
• Maintains confidentiality of all patient information.
• Complete routine reports and new assignments in an accurate and timely manner.
• Assists in taking referrals and communicating with the Referral and Admissions Team.
• Assist in entering data into the appropriate tracking systems.
• Assist in the process of putting together medical records or other packets.
• Assist in filing of open and closed medical records as needed.
• Assist in stocking in-coming office supplies and medical supplies as needed.
• Assist in sending, receiving and monitoring faxes for all staff.
• Provide back-up or assistance to other administrative staff when needed.
• Responsible for tracking patient certifications and monitoring RN recertification assessments.
• Responsible for assisting Admissions Office with referrals.
• Assists with admission, transfer, death and discharge communication.
• Tracking and ordering printed materials.
• Assist with survey process and data upload.
• Assists in preparing patient documentation as needed.
• Assists with verification & documentation of patient insurance information.
• Assists in archiving records as needed.
• Assists with processing payroll as needed.
• Other duties as assigned.
• Entering invoices from supply delivery vendors in Allscripts.
• Other duties as assigned

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.