ADMINISTRATIVE ASST

Integritus Healthcare; New Bedford (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

Integritus Healthcare in New Bedford, MA seeks an Administrative Admissions Assistant to support the Admissions Director, welcome residents, and help coordinate referrals.

You will handle incoming calls, maintain confidentiality, enter data into tracking systems (Allscripts), and assist with documents and records. The role offers exposure to community events and opportunities to learn across the admissions process.

Qualifications

• Customer service oriented with effective communication skills.
• Maintains confidentiality of patient information.
• Experience with administrative tasks and data entry.

Responsibilities

• Support Admission Director and admissions team.
• Answer calls and triage to clinical staff.
• Document and file patient records and referrals.
• Enter data into tracking systems and Allscripts.
• Coordinate referrals and patient documentation.
• Assist with payroll and archiving tasks.
• Support community events and daily office tasks.

Skills

Customer service

Communication

Office admin

Data entry

Tools

Allscripts

Job description

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the

• Support Admission Director
• Customer service focused
• Complete admission packets and welcome new residents.
• Help planning and attending with community events.
• Help with covering admissions, great learning opportunity.
• Help reduce grievances.
• Communicate effectively with patients, families, caregivers and staff either face-to-face or by telephone.

• Answers incoming calls and forwards or refers to appropriate staff member or take a message if person is unavailable.
• Triage patient/family telephone calls to clinical staff.
• Maintains confidentiality of all patient information.
• Complete routine reports and new assignments in an accurate and timely manner.
• Assists in taking referrals and communicating with the Referral and Admissions Team.
• Assist in entering data into the appropriate tracking systems.
• Assist in the process of putting together medical records or other packets.
• Assist in filing of open and closed medical records as needed.
• Assist in stocking in-coming office supplies and medical supplies as needed.
• Assist in sending, receiving and monitoring faxes for all staff.
• Provide back-up or assistance to other administrative staff when needed.
• Responsible for tracking patient certifications and monitoring RN recertification assessments.
• Responsible for assisting Admissions Office with referrals.
• Assists with admission, transfer, death and discharge communication.
• Tracking and ordering printed materials.
• Assist with survey process and data upload.
• Assists in preparing patient documentation as needed.
• Assists with verification & documentation of patient insurance information.

• Assists in archiving records as needed.
• Assists with processing payroll as needed.
• Other duties as assigned.
• Entering invoices from supply delivery vendors in Allscripts.
• Other duties as assigned