Administrative Associate - Sports & Ortho

Sentara Hospitals; United States; On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401k/403b with employer match

Paid time off

Job summary

Sentara Therapy Center - Sports & Ortho, located in Norfolk, VA, is hiring an Administrative Associate to handle clerical duties, patient records, scheduling, and inquiries in a first-contact capacity.

The role requires aHS diploma and offers competitive pay with excellent benefits, including potential bonuses and shift differentials for full-time employees.

Qualifications

• HS Diploma or equivalent required.
• Experience in administrative support preferred.
• Strong communication and customer service skills required.

Responsibilities

• Provide clerical support and manage patient records.
• Schedule appointments and handle patient inquiries.
• Collaborate with medical staff, management and patients to ensure quality care.
• Serve as first point of contact for patients, families and visitors with excellent service skills.

Skills

Customer service

Scheduling

Clerical work

EMR handling

Education

High School Diploma

Tools

MS Office

EMR system

Job description

City/State Norfolk, VA

Work Shift First (Days)

Sentara Therapy Center - Sports & Ortho is hiring an Administrative Associate

*Full Time - We offer Competitive Pay & Excellent Benefits!*

The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care. Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

Education

HS Diploma Required

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.53 - $28.86 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.