Administrative Assistant

Sentara Health; Norfolk (VA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403B with employer match

Paid Time Off

Job summary

Sentara Norfolk General Hospital in Norfolk, VA is hiring a full-time Administrative Associate for the Burn Trauma IntermediateCare Medical Surgical Unit. The role involves varied clerical duties, patient inquiries, scheduling, and collaboration with staff to deliver high-quality care.

Day shift, 8-hour shifts, with market-competitive compensation and robust benefits. Base pay ranges from $19.53 to $28.86 per hour, plus potential bonuses and shift differentials.

Qualifications

• High School Grad or Equivalent (Required).
• Previous Experience in a Fast-paced Environment (Preferred).
• Excellent Customer Service Experience (Preferred).
• Medical Office Experience (Preferred).
• Computer Savvy with Microsoft Office Skills (Preferred).

Responsibilities

• Provides administrative support and clerical assistance to the unit.
• Manages patient records, schedules appointments, and handles inquiries.
• Collaborates with medical staff, management, and patients to ensure high-quality care.

Skills

Customer service

Medical office

Communication

Education

High School Grad or Equivalent

Tools

Microsoft Office

Job description

City/State

Norfolk, VA

Work Shift

First (Days)

Overview:

Sentara Norfolk General Hospital Burn Trauma IntermediateCare - Medical Surgical Unit is hiring a Full-time, Day Shift, Administrative Associate.

Hours/Shift: Full-time, Day Shift, working 8-hour shifts on Wednesday, Thursday, Friday, and Saturday or Sunday.

The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.

Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

Education

High School Grad or Equivalent (Required)

Experience

Previous Experience working in a Fast-paced Environment (Preferred)

Excellent Customer Service Experience (Preferred)

Medical Office Experience (Preferred)

Computer Savvy with Microsoft Office Skills (Preferred)

Keywords: Administrative Associate, Clerical Support, Receptionist, Call Center, Medical Office

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.53 - $28.86 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

Medical, Dental, Vision plans

Adoption, Fertility and Surrogacy Reimbursement up to $10,000

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term, Short-Term Disability, and Critical Illness plans

Life Insurance

401k/403B with Employer Match

Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

Student Debt Pay Down – $10,000

Pet Insurance

Legal Resources Plan

Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!

Sentara Norfolk General Hospital , located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.

In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.