Administrative Associate Sales

HyTech Spring and Machine; Plainwell (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

HyTech Spring & Machine is seeking an Administrative Associate – Sales to support customers and the sales team by managing order and forecast entry, coordinating due dates across internal departments, and serving as the primary contact for lead times and delivery updates.

The role emphasizes order accuracy, clear communication, and collaboration with purchasing and materials teams to ensure inventory aligns with client demands and production schedules.

Qualifications

• Excellent verbal and written communication skills.
• Excellent sales and negotiation skills.
• Thorough understanding of technical or scientific products to be sold.
• Organized with attention to detail.
• Proven ability to build and maintain relationships with clients.
• Proficient with Microsoft Office Suite or related software.
• Professional working proficiency in Japanese is a plus.

Responsibilities

• Maintains relationships with clients in HyTech Spring & Machine customer base.
• Inputs sales forecast data, which may include forecasts provided by clients.
• Enters data and customer material into Made2Manage.
• Regularly reviews sales requirements, adding or maintaining new data as available.
• Consults with materials manager to ensure raw material inventory reflects, or will meet, expected sales trends.
• Answers inquiries from clients concerning products, schedule and deliver dates.
• Researches customers’ demands based on client’s material needs.
• Creates the work orders for the shipping department for customer demands and requirements.
• Enters shipment information in the form of ASN to customer portals as required.
• Verifies prices, terms of sales, and/or service agreements; reviews contract and submits customer purchase orders.
• Collaborates with purchasing departments, managers, and other staff to confirm that orders are processed with accuracy and efficiency and that products are distributed properly.
• Periodically prepares and reports results, status of accounts, and leads to manager.
• Performs other duties as assigned.

Skills

Microsoft Office Suite

Japanese (proficiency)

Education

High school diploma or equivalent

One year related experience

Tools

Microsoft Office Suite

Job description

Description

The Administrative Associate – Sales supports customers and the sales team by managing order and forecast entry, monitoring order status, and coordinating due dates across internal departments. This role serves as a primary point of contact for customers regarding lead times, changes, and delivery updates, while ensuring order accuracy and clear communication throughout the production process.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Maintains relationships with clients in HyTech Spring & Machine customer base.


• Imputs sales forecast data, which may include forecasts provided by clients.


• Enters data and customer material into Made2Manage.


• Regularly reviews sales requirements, adding or maintaining new data as available.


• Consults with materials manager to ensure raw material inventory reflects, or will meet, expected sales trends.


• Answers inquiries from clients concerning products, schedule and deliver dates.


• Researches customers’ demands based on client’s material needs.


• Creates the work orders for the shipping department for customer demands and requirements.


• Enters shipment information in the form of ASN to customer portals as required.


• Verifies prices, terms of sales, and/or service agreements; reviews contract and submits customer purchase orders.


• Collaborates with purchasing departments, managers, and other staff to confirm that orders are processed with accuracy and efficiency and that products are distributed properly.


• Periodically prepares and reports results, status of accounts, and leads to manager.


• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.


• Excellent sales and negotiation skills.


• Thorough understanding of technical or scientific products to be sold.


• Organized with attention to detail.


• Proven ability to build and maintain relationships with clients.


• Proficient with Microsoft Office Suite or related software.


• Professional working proficiency in Japanese is a plus.

Education and Experience:

• High school diploma or equivalent required.


• Prefer at least one year of related experience.


• Other certifications, training or requirements as may arise for this position as communicated by management.


• Completion of on-the-job training may be substituted for educational requirements.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.


• Must be able to lift up to 15 pounds at times.


• May be required to communicate, discern, convey, or exchange information with other teammates.


• Must be able to wear all personal protective equipment at all times during work hours as required by company safety rules, while on the production floor.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.