Administrative Associate – Process Improvement

Strategic Staffing Solutions; Pataskala (OH); On-site; USD 32,000 - 36,000; Full time

Job summary

Strategic Staffing Solutions is seeking an Administrative Associate — Process Improvement in Pataskala, OH. The role focuses on supporting daily operations while driving workflow enhancements and operational efficiency across the department.

You will manage documentation, reporting, calendars, and communications, contributing to process improvements and cross-functional collaboration. This 12-month contract offers a stable, professional environment with growth opportunities and exposure to

Qualifications

• High School Diploma or GED required.
• Minimum of one (1) year of administrative support experience.
• Experience supporting growing teams or startup operations preferred.
• Proficiency with Microsoft Office Suite, particularly Excel, Word, Outlook, and PowerPoint.

Responsibilities

• Provide administrative support to the assigned business unit following established policies and procedures.
• Prepare, maintain, and distribute documents, reports, spreadsheets, presentations, and other business materials.
• Manage calendars, schedules, files, and departmental records.
• Maintain accurate documentation and organize information for easy retrieval.
• Support department operations through effective coordination and follow-up on tasks and projects.

Skills

Organizational skills

Time management

Written communication

Verbal communication

Multitasking

Analytical skills

Detail oriented

Independent work

Customer service

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

Administrative Associate — Process Improvement

Location: 4000 Etna Parkway, Pataskala, OH 43062

Duration: 12-Month Contract

Schedule: Monday-Friday, 7:00 AM – 3:30 PM (Overtime may be required)

Pay Rate: $23-26/hr

Position Overview

We are seeking a highly organized and detail-oriented Administrative Associate — Process Improvement to support daily business operations while contributing to process enhancement initiatives within the department. This role is ideal for an administrative professional who has experience supporting growing teams, participating in new team launches, and identifying opportunities to improve workflows, efficiency, and productivity.

The successful candidate will provide administrative support, manage documentation and reporting, coordinate schedules, and assist with process improvement efforts that help drive operational excellence.

Key Responsibilities

Administrative Support

• Provide administrative support to the assigned business unit following established policies and procedures.
• Prepare, maintain, and distribute documents, reports, spreadsheets, presentations, and other business materials.
• Manage calendars, schedules, files, and departmental records.
• Maintain accurate documentation and organize information for easy retrieval.
• Support department operations through effective coordination and follow-up on tasks and projects.

Process Improvement & Team Support

• Assist in identifying and implementing process improvements that increase efficiency and productivity.
• Support the development and growth of new or expanding teams by helping establish administrative processes and procedures.
• Evaluate existing workflows and recommend enhancements to improve operational effectiveness.
• Help standardize documentation, reporting processes, and administrative practices.
• Participate in special projects and continuous improvement initiatives as assigned.

Communication & Customer Support

• Respond to internal and external customer inquiries in a professional and timely manner.
• Route questions and concerns to appropriate individuals when necessary.
• Collaborate effectively with team members and cross-functional partners.
• Maintain positive working relationships while demonstrating professionalism, confidentiality, and customer service excellence.
• Actively learn departmental functions and processes to provide effective support.

Technology & Reporting

• Utilize Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint, to support business activities.
• Generate reports, maintain spreadsheets, and track departmental data.
• Utilize department-specific systems and software as required.
• Ensure accuracy and integrity of information entered into company databases and systems.

Required Qualifications

Education

• High School Diploma or GED required.

Experience

• Minimum of one (1) year of administrative support experience.
• Experience supporting a growing team, startup operation, or newly established department preferred.
• Demonstrated experience improving processes, increasing efficiencies, or supporting operational improvements preferred.Proficiency with Microsoft Office Suite, particularly Excel, Word, Outlook, and PowerPoint.

Skills & Competencies

• Strong organizational and time management skills.
• Excellent written and verbal communication abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong analytical, problem-solving, and critical-thinking skills.
• Detail-oriented with a high degree of accuracy.
• Ability to work independently while collaborating effectively within a team environment.
• Demonstrated initiative and willingness to take on responsibilities beyond routine administrative tasks.
• Strong customer service and interpersonal skills.

Preferred Background

Candidates with resumes that demonstrate the following will be highly considered:

• Process improvement or continuous improvement experience.
• Administrative support within operations, logistics, distribution, manufacturing, or corporate environments.
• Experience helping establish new teams, departments, or business processes.
• Strong reporting and data management experience using Microsoft Excel.
• Proven ability to organize information, streamline workflows, and improve operational efficiency.

This position offers an excellent opportunity for an administrative professional who enjoys building processes, supporting team growth, and driving continuous improvement within a dynamic business environment.