Administrative Associate II, Strategy and Resource Mobilization Operations

FHI 360; Washington (District of Columbia); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Pension plan

Paid time off (vacation, sick days)

Holidays

Professional development

Job summary

FHI 360 is seeking an Administrative Associate II for the Strategy and Resource Mobilization (SRM) operating group in the United States. This role supports the SRM Operations team, including the Senior Vice President, SRM, with administrative, operational, and project coordination duties.

The position requires an Associate's degree (Bachelor's preferred) and 3+ years of experience supporting team operations in a matrixed environment. Salary ranges and generous benefits are provided.

Qualifications

• Assists in administrative, operational, and project coordination tasks for the SRM team.
• Supports SRM leadership with meeting planning, scheduling, and expense processing.
• Maintains trackers, reports, dashboards, and knowledge management systems.

Responsibilities

• Support SRM leadership by coordinating meetings and travel as needed.
• Process consultant invoices and manage associated documentation.
• Maintain and update SRM trackers, timelines, and follow-ups.

Skills

Administrative support

Project coordination

Meetings planning

Education

Associates Degree

Bachelor's degree preferred

Tools

SharePoint

Teams

Job description

Job Summary

The Strategy and Resource Mobilization (SRM) operating group is FHI 360’s hub for strategic growth and resource mobilization. The Administrative Associate II role is located within the SRM Operations team, which is tasked with ensuring efficient, high-quality operations within SRM and with key stakeholders across the organization. This generalist role provides a range of administrative, operational, and project coordination support to the SRM team, including the Senior Vice President, SRM, and reports to the Associate Director, SRM Operations.

Accountabilities

Collaborates with the Associate Director, SRM Operations, to assist in ensuring team needs and requirements are met. Processes consultant agreements and manages associated invoices. Provides administrative support to SRM leadership team members, including planning for and arranging meetings and conference room setup, team scheduling, supporting limited travel needs, and preparing or processing expenses. Supports SRM operational processes by maintaining trackers, documenting timelines and follow-ups. Compiles, formats, and quality-checks existing information, metrics, and data for use in SRM reports, presentations, dashboards, and leadership updates. Maintains SRM knowledge management systems, including SharePoint channels, shared folders, templates, team records, onboarding materials, and version-controlled documents. Supports SRM internal communications by maintaining team distribution lists, Teams/SharePoint channels, calendars, announcements, and other routine communications tools. Owns the SRM onboarding process for new employees. Fulfills other administrative and special project duties as assigned. Provides as-needed administrative surge support for SRM, as time allows.

Applied Knowledge & Skills

Ability to manage competing requests, clarify priorities, anticipate bottlenecks, and follow through accurately in a fast-paced, matrixed environment. Provides answers to requests for general information. Records and documents information accurately. Handles sensitive information with discretion, sound judgment, and attention to confidentiality.

Problem Solving & Impact

Recognizes, defines, and resolves non-standard problems using operating procedures, practices and established precedents. Resolves recurring issues and problems as well as some unique situations. Anticipates problems and develops recommendations for management resolution.

Supervision

Works under the supervision of an Associate Director. General supervision and instructions given for routine work, with expectations for independent work over time, and detailed instructions with periodic work review given for new activities or special assignments.

Education

Associates Degree or International Equivalent in Business Administration or Related Field. Bachelor’s Degree preferred.

Experience

Typically requires a minimum of 3+ years of relevant experience supporting team operations. Experience in a matrixed environment a plus.

Salary and Benefits

US-based hiring salary range: USD 50,000 - 60,000 annually. International hiring ranges will differ based on location. Base salary is only one component of our offer. FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.

Equal Opportunity

FHI 360 is an equal opportunity employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct.

All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter‑Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

If you have questions or concerns about correspondence from us, please email [e-mail].

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance.

FHI 360 is a global organization that mobilizes research, resources and relationships so people everywhere have access to the opportunities they need to lead full and healthy lives. To learn more, visit fhi360.org.