Administrative Associate II – Division 9 Roadside Environmental

State of North Carolina; Winston-Salem (NC); On-site; USD 31,000 - 51,000; Full time

Job summary

The State of North Carolina's Department of Transportation, Division 9, seeks an Administrative Associate II (S) to support requisitions in SAP, payroll entries, and daily office tasks. The role emphasizes customer service and accurate data handling in a busy environment.

The position also coordinates the Adopt-A-Highway program, with responsibilities including meeting minutes, file retention, and general administrative duties.

Qualifications

• High school diploma or GED with one year of admin experience, or an equivalent combination.
• Excellent customer service and writing skills with attention to detail.

Responsibilities

• Back-up for creating requisitions in SAP and general office duties.
• Enter payroll data, service entry sheets, and monitor inventory.
• Document minutes, maintain records, and purge files as needed.
• Coordinate Adopt-A-Highway program for Division 9.

Skills

Customer service

Attention to detail

Proofreading

Verbal communication

Written communication

Education

High school diploma or GED

Tools

Microsoft Office

SAP

Ariba

SharePoint

Job description

Agency

Dept of Transportation

Division

State Hwy Administrator - Div of Hwys

Job Classification Title

Administrative Associate II (S)

Position Number

60020982

Grade

NC02

About Us

It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.

Description of Work

Please note that all positions close at 12:00 AM on the posted closing date. You must apply by 11:59 PM prior to the posted closing date.

The major functions of this position will be to serve as backup in creating requisitions in SAP, database entry, daily maintenance management system task number assignment, entering payroll, service entry sheets, inventory issues, accident report processing, documentation of meeting minutes, file retention, purging and maintaining the general files for this office, call monitoring and routing. They must provide excellent customer service and be able to operate general office equipment. Must be able to work in an environment with little supervision throughout the day. Minimal data processing errors are required because of the significant impact they have on daily operations of this department and its personnel. This position will also serve as co-coordinator for the Adopt-A-Highway Program for Division 9.

Additional Expectations:

Good communication skills are required in both verbal and written activities. Possess general mathematical skills, significant vocabulary/grammar skills for proofreading correspondence, reports, and other documents. Ability to schedule and coordinate a variety of appointments, meetings, and or conferences. Applicant should be computer literate and possess experience using modern word processing, spreadsheet, email, and internet software, and have the ability to learn and apply DOT computer programs such as SAP, Ariba and SharePoint. Customer service experience (over telephone, personal, and electronic) is also preferred. Candidates should possess composition skills, attention to detail, and need for consistency with data entry and correspondence. Management prefers a candidate with customer service experience and a personable attitude. Must be able to work in an inside environment including being exposed to significant sitting for long periods of time.

This position requires a valid driver’s license due to required occasional business-related travel and the need to operate a company or personal vehicle while conducting administrative duties. Responsibilities may include duties such as traveling between company locations or work sites, attending meetings or training sessions, delivering or retrieving documents, supplies, or equipment, making postal runs, and completing other off-site administrative or operational tasks as assigned.

Knowledge Skills and Abilities/Management Preferences

Salary Grade and Salary Range: NC02 $31,200-$51,249

• Customer service experience, including resolving customer issues
• Experience with Microsoft Office using programs such as Outlook, Word, and Excel
• Experience completing and/or maintaining records and reports
• Experience reviewing detailed documents and records for accuracy and completeness
• Experience with letter writing, using correct spelling, punctuation, and proofreading

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

In accordance with the Governor’s Executive Order 303, our agency supports second‑chance employment for individuals who were previously incarcerated or justice‑involved. We invite all potential applicants to apply for positions for which they may be qualified.

It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.