Administrative Associate II

State of North Carolina; Morganton (NC); On-site; USD 31,000 - 51,000; Full time

Job summary

The North Carolina Department of Military and Veterans Affairs, Veterans Affairs Division, seeks an Administrative Associate II (S) for the Morganton Service Center. This position provides sole administrative support, composes letters and reports, maintains files, handles mail, and uses Microsoft Office daily.

The role requires a high school diploma or GED and one year of administrative experience; independence and clear communication are essential to assist veterans and staff.

Qualifications

• High school diploma or GED and one year of administrative experience.
• Proficient in Microsoft Office and data reporting.
• Ability to work independently and communicate with clients and staff.

Responsibilities

• Composes and formats letters, reports, and records; maintains paper and electronic files.
• Processes mail for the veterans service center.
• Uses a computer to type reports and spreadsheets and develop data reports.
• Daily public contact via in person, telephone and email; independent work with referrals as needed.

Skills

Microsoft Office

Records management

Letter writing

Data reporting

Independent worker

Public contact

Education

High school diploma or GED

Job description

Agency

Veterans Affairs

Division

70000018 Dept of Military and Veteran Affairs

Job Classification Title

Administrative Associate II (S)

Position Number

60014236

Grade

NC02

About Us

The NC Department of Military & Veterans Affairs / Military Affairs Division is tasked with 23 specific functions that involve working with federal, state, local, regional, and industry partners to support activities at North Carolina military installations and improve economic outcomes and the quality of life for our military and veteran communities.

The NC Department of Military & Veterans Affairs / Veterans Affairs Division, in accordance with Chapter 143, General Statues of North Carolina – assists Veterans, their families, and their dependents in obtaining or maintaining privileges, rights, and benefits to which they are entitled under Federal State or Local laws.

Description of Work

Knowledge Skills and Abilities/Management Preferences

NC02 $31,200.00-$51,249

The North Carolina Department of Military and Veterans Affairs is seeking an Administrative Associate II for our Service Center located in Morganton, NC. This position performs a variety of tasks in support of the Veterans’ Service Center. This position composes/formats letters, reports, and records; establishes paper and electronic files for said correspondence. Processes mail for the assigned veterans service center. Duties include using a computer to type reports, spreadsheets, develop and maintain data reports. Position will use the internet for research and to update NC DMVA’s data web-based programs. Work requires knowledge and use of office equipment - fax machine, copier, scanner, computer, and shredder. Daily use of Microsoft Office is required. Work also includes daily public contact via in person, telephone and email. Employee will be sole administrative support for the Veterans’ Service Center; therefore, must be independent worker capable of making routine decisions and referrals without supervision.

Work location Morganton, NC (Burke County)

Knowledge, Skills and Abilities/ Competencies

• Documented experience with Microsoft Office using programs such as Access, Word, and Excel.




• Documented experience completing and/or maintaining records and reports.




• Documented experience interpreting and/or explaining policies, procedures, and laws to clients/customers and staff.




• Demonstrated experience working independently as well as part of a team




• Experience with letter writing, using correct spelling, punctuation, and proofreading.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

Supplemental and Contact Information

The NC Department of Military and Veterans Affairs (DMVA) uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act (SHRA) with highly qualified individuals.

The NC Department of Military and Veterans Affairs (DMVA) is an Equal Employment Opportunity Employer.

Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax reference the contact information below. All applicants should indicate the position number and job title in the section “Jobs Applied For”.

Applicants seeking Veteran’s Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with your application.

Applicants seeking National Guard Preference: North Carolina Army National Guard orNorth Carolina Air National Guard Must attach a copy of the NGB 23A (RPAS) or a copy of the DD256 or NGB 22 along with your application.

All required competencies, work history and credentials must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the State Application form. “See Attached Resume or an Embedded Text Resume” will be considered incomplete and will not be processed.

A competency is defined as a set of behaviors or duties that reflect knowledge skills, andabilities. When a salary range is posted, the actual salary will be based on relevant competencies, knowledge, skills, abilities, internal equity and budgetary considerations pertinent to the advertised positions. Degrees must be received from appropriately accredited institutions. Transcripts for foreign degrees have to be evaluated by an organization like World Education Services to determine US equivalency.

It is the policy of the State of North Carolina and the NC Department of Military and Veterans Affairs (DMVA) that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Derrick J Smith