Administrative Associate I – Aging & Disability Services

Portage County; Stevens Point (WI); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Vacation – available on day one

Health insurance options

Wellness incentive up to $600/year

Flexible spending account

Dental insurance

State retirement plan with county 7.2%

Paid holidays

Paid sick leave

Life insurance – county paid

Long term disability – county paid

Employee Assistance Program (EAP)

Job summary

Portage County Aging & Disability Resource Center (ADRC) is hiring a full-time Administrative Associate to join their team in Stevens Point, Wisconsin. The role involves handling calls and in-person inquiries, guiding customers to appropriate services, and maintaining participant data.

The position requires a high school diploma, at least six months of office experience, and proficiency with MS Word and Excel.

Qualifications

• High school diploma or equivalent required.
• Six months work experience in an office setting.
• Experience in customer service preferred.
• Proficient with MS Word and Excel.
• Experience in a social or aging services work setting helpful.

Responsibilities

• Answer incoming calls and assist visitors regarding ADRC programs and services.
• Determine appropriate handling or referral for each inquiry and direct to the correct staff.
• Maintain contact lists and collect participant information for mailing and agency systems.
• Schedule reservations for nutrition, transportation, and activities and maintain logs.
• Enter data and reconcile cash and receipts as part of daily agency operations.
• Support Senior Center calendars and room scheduling for Lincoln Center activities.

Skills

Customer service

Office support

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

Job description

Portage County Aging & Disability Resource Center (ADRC) is hiring a full-time Administrative Associate to join their team in Stevens Point, Wisconsin. The role involves handling calls and in-person inquiries, guiding customers to appropriate services, and maintaining participant data.

The position requires a high school diploma, at least six months of office experience, and proficiency with MS Word and Excel.