Administrative Associate for C3DO, SP Training

National Board of Osteopathic Medical Examiners; Conshohocken (Montgomery County); Hybrid; USD 42,000 - 56,000; Full time

Job summary

The National Board of Osteopathic Medical Examiners (NBOME) is hiring a full-time Administrative Associate for C3DO, SP Training to support the Professional Development Initiatives, particularly the Core Competency Capstone for DOs (C3DO).

The Administrative Associate for C3DO, SP Training will be responsible for coordination in two areas: standardized patient (SP) training/QA and participating colleges of osteopathic medicine (COMs).

Qualifications

• Minimum of 2 years’ experience in a role that involves customer service.
• Experience as a standardized patient (SP) or in SP training, a plus.
• Experience with project management and/or clinical skills assessment, a plus
• Intermediate level skills in Zoom or Microsoft Teams, preferred
• Intermediate proficiency with Microsoft Outlook, Excel, PowerPoint, Word, SharePoint
• Strong organizational, time management and oral and written communication skills.

Responsibilities

• Administrative support for C3DO, including scheduling, meeting facilitation, and tracking COM progress; provides support to COMs’ C3DO teams.
• Checks COM SP training progress and document submission; assists with scheduling and preparation for CARE benchmarking; schedules SP contractors, tracks SP QA assignment completion, and coordinates with NBOME IT regarding tools.
• Performs administrative duties (e.g., scheduling, minutes) for the CARE subcommittee and provides administrative support for standard setting meetings, case development workshops, and other meetings/workshops as needed.
• Other duties as assigned by supervisor or senior Leadership staff

Skills

Customer service

SP training

Project management

Communication

Time management

Organizational skills

Tools

Zoom

Microsoft Teams

Microsoft Outlook

Excel

PowerPoint

Word

SharePoint

Job description

The National Board of Osteopathic Medical Examiners (NBOME) is hiring a full-time Administrative Associate for C3DO, SP Training to support the Professional Development Initiatives, particularly the Core Competency Capstone for DOs (C3DO). The Administrative Associate for C3DO, SP Training will be responsible for coordination in two areas: standardized patient (SP) training/QA and participating colleges of osteopathic medicine (COMs). For SP training/QA, the Associate will provide support to the SP Education Specialist and the Case Development and Quality Assurance Analyst, responsible for checking COM SP training progress, scheduling SP contractors and CARE benchmarking sessions, and tracking SP QA assignments. For COM coordination, the Associate will work closely with COMs as they prepare for and administer the Core Competency Capstone for DOs (C3DO), assisting with the COMs’ preparation timelines, facilitating meetings with the COMs, aiding the COMs with issues as they arise, providing materials to the COMs, tracking COM progress, and keeping the NBOME team apprised.

The position has a hybrid work schedule with two day optional remote days (Monday & Friday) and three mandatory onsite days (Tuesday through Thursday) in our Conshohocken office. The work week is typically 37.5 hours.

Responsibilities

Administrative support for C3DO, including but not limited to:

• Coordinates COM timelines, milestones, and meetings according to C3DO requirements, team resources, and COM needs; provides ongoing support to COMs’ C3DO teams, including meeting scheduling and facilitation; tracks and reports on COM progress.
• Checks COM SP training progress and document submission; assists with scheduling and preparation for CARE benchmarking; schedules SP contractors, tracks SP QA assignment completion, and prepares SP contractor invoices; and collaborates with NBOME IT regarding the C3DO Smart SP QA rating tool.
• Performs administrative duties (e.g., scheduling, minutes) for the CARE subcommittee and provides administrative support for standard setting meetings, case development workshops, and other meetings/workshops as needed.
• Other duties as assigned by supervisor or senior Leadership staff

Qualifications:

• Minimum of 2 years’ experience in a role that involves customer service.
• Experience as a standardized patient (SP) or in SP training, a plus.
• Experience with project management and/or clinical skills assessment, a plus
• Intermediate level skills in Zoom or Microsoft Teams, preferred
• Intermediate proficiency with Microsoft Outlook, Excel, PowerPoint, Word, SharePoint
• Strong organizational, time management and oral and written communication skills.