Administrative Associate - Emergency Department

Sentara; Norfolk (VA); On-site; USD 41,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Paid time off

401(k) with employer match

Tuition assistance

Job summary

Sentara Norfolk General Hospital in Norfolk, VA seeks an Administrative Associate for the Emergency Department. This full-time, 36-hour/week role offers a day shift and requires strong customer service as the first point of contact for patients, families, and visitors.

The position provides unit-level administrative support with benefits including medical/dental/vision, 401(k) with employer match, paid time off, and education assistance.

Qualifications

• High School Diploma or Equivalent required.
• 1 year of healthcare experience preferred.

Responsibilities

• Provides administrative support to the Emergency Department unit.
• Acts as first point of contact for patients, families and visitors with strong customer service.
• Supports daily department operations and front desk activities.

Skills

Customer service

Front desk

Notary

Administrative

Education

High School Diploma or Equivalent

Job description

City/StateNorfolk, VAWork ShiftFirst (Days)Overview:Sentara Norfolk General Hospital is seeking an Administrative Associate for the Emergency Department!Status/Shift: Full-Time (36 hours/week), Day shiftPosition Location: Sentara Norfolk General Hospital Emergency DepartmentOverviewProvides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.EducationHigh School Diploma or Equivalent (Required)Experience1 year of healthcare experience (Preferred)Keywords: Admin, administrative, check in, front desk, notary, Labor & Delivery, Women’s Health, Nights, Talroo-Allied HealthWe provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.53 - $28.86 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000•Pet Insurance•Legal Resources Plan•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit.Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.For positions that are available as remote work, Sentara Health employs associates in the following states:Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.