Administrative Associate - Emergency Department

sentara; Elizabeth City (NC); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k)/403(b) with employer match

Paid time off

Job summary

Sentara Albemarle Medical Center is hiring an Administrative Associate for the Emergency Department. The role involves full-time night shifts, handling clerical tasks, managing patient records, scheduling, and answering patient inquiries to support high-quality care.

The position requires a High School Diploma with preferred healthcare and customer service experience. Benefits include a comprehensive package and possible shift differentials.

Qualifications

• High School Diploma required.
• Healthcare experience preferred.
• Customer service experience preferred.

Responsibilities

• Provides clerical support, manages patient records, and handles patient inquiries.
• Schedules appointments and coordinates with medical staff and patients to ensure smooth ED operations.
• Serves as first point of contact for patients, families and visitors with excellent customer service.

Skills

Customer service

Computer proficiency

Education

High School Diploma (Required)

Job description

City/State

Elizabeth City, NC

Work Shift

Third (Nights)

Overview:

Sentara Albemarle Medical Center is hiring Administrative Associate for the Emergency Department.

Hours/Shift: Full time, nights

The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care. The AA provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

Education

High School Diploma (Required)

Certification/Licensure

No specific certification or licensure requirements

Experience

• Healthcare (Preferred)
• Customer Service experience (Preferred)
• Computer Proficient (Preferred)

Keywords

Talroo - Allied Health, clerical, secretary customer service, administrative

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.53 - $28.86 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco‑free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.