Administrative Associate

Brown Edwards; Roanoke (VA); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Medical, Dental, Vision

401K Profit Sharing

Flexible working options

Firm-paid Life Insurance

CPE programs

Job summary

Brown Edwards is seeking an Administrative Associate in Roanoke, VA to support Partners, Directors, and Office Administrators. The role focuses on clerical tasks, meeting coordination, and client/contact handling in a professional services environment.

The position requires 3+ years of admin experience, solid MS Office skills, and the ability to multitask in a deadline-driven setting. We offer comprehensive benefits and a flexible work approach to support staff development.

Qualifications

• High School Diploma, GED, or equivalent.
• Bachelor’s degree in Business Administration or related field preferred but not required.
• 3+ years of administrative experience in a professional service firm.
• Intermediate to advanced Microsoft Office Suite experience.
• Strong verbal and written communication skills with solid grammar and punctuation.
• Ability to work with professionals at all levels and manage multiple tasks in a deadline-driven environment.

Responsibilities

• Handle multi-line telephone system operations and direct calls to appropriate personnel.
• Greet visitors and provide first-point-of-contact support in-person and by phone.
• Operate and coordinate maintenance for office equipment; arrange repairs as needed.
• Coordinate meetings including room scheduling, technical resources, and catering.
• Provide reception and office services such as mail handling, filing, and supplies.
• Maintain conference rooms and common areas' professional appearance.
• Process, e-file, and send tax returns to clients.
• Manage correspondence by mail, email, client portals, and fax.
• Assist with expense report submissions and time/billing data entry.
• Prepare daily cash receipt deposits and support project deadlines.

Skills

Administrative experience

Microsoft Office

Communication skills

Deadline-driven

Multi-tasking

Professional services experience

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

A Top 100 Firm, Brown Edwards provides assurance, tax and business advisory services to a diverse clientele. With a firm-wide staff of approximately 450 professionals, our accounting firm is one of the largest independent CPA firms in the Virginia / West Virginia / Tennessee region. We support individuals and businesses ranging from small companies to large corporations. Our success is directly attributable to an unyielding commitment to excellence in every aspect of our work.

Core Values: Integrity : Community : Respect : Excellence : Transformative

We are seeking an Administrative Associate to join our team in Roanoke, VA!

An Administrative Associate is responsible to Partners, Directors, and Office Administrators. An Administrative Associate is charged with providing clerical support by using administrative systems, procedures, and policies, and monitoring and completing various administrative projects.

What your day looks like:

• Manages multi-line telephone by answering phones, giving information to callers, taking messages, and transferring calls to appropriate individuals.
• Greets visitors by serving as a first point of client contact in-person and via phone.
• Operates office equipment, such as fax machines, copiers, scanners, binding equipment or phone systems. Arranges for repairs when equipment malfunctions.
• Assist with coordinating meetings including room scheduling, technical resources, and catering.
• Provides reception and office services support, such as mail, file, supply orders, and stocking kitchens as needed.
• Aids in maintaining the professional appearance of conference rooms and common areas.
• Processes, e-files, and sends tax returns to clients.
• Receives and sends correspondence by mail, e-mail, client portals and fax.
• Assists with expense report submissions.
• Enters new client setup information into time and billing system.
• Prepares daily cash receipt deposits.
• Works sufficient hours in order to complete projects assigned.

What you need for this role:

• High School Diploma, GED, or equivalent.
• Bachelor’s degree in Business Administration or a related field is preferred but not required.
• 3+ years of administrative experience in a professional service firm.
• Intermediate to advanced level Microsoft Office Suite experience.
• Displays superior verbal and written communication skills, including advanced knowledge of current grammar and punctuation standards.
• Capable of working and communicating effectively with professionals at all levels.
• Ability to work in a deadline-driven environment and handle multiple projects/tasks with an attention to detail.
• Ability to successfully multi-task while working independently or in coordination with other administrative or management professionals.
• Ability to effectively utilize multi-line telephone system.
• Though largely a sedentary role, requires the ability to bend, lift, or stand as necessary.

What you can expect from us:

• Full benefits package including: Medical, Dental, Vision, FSA and HSA options, STD/LTD, Firm-paid Life Insurance, and Supplemental Life, Critical Illness and Accident coverages.
• 401K Profit Sharing Plan with Pre-tax and Roth deferral options and employer match.
• Competitive compensation and annual merit considerations.
• Annual and engagement-based performance assessments.
• Firm-wide Peer Recognition and Rewards platform to support our culture of year-round positive feedback and communication.
• Flexible working options with generous PTO.
• “Dress for Your Day” policy.
• Whether you aspire to pass the CPA exam or pursue an additional designation, we offer educational support and Continuing Professional Education (CPE) programs to help you achieve your goals!
• Participation in professional and civic organizations is encouraged! Brown Edwards is proud to be deeply involved in many charitable organizations that give back to our communities. We even offer reimbursements for some membership dues.
• Collaborative work groups or “niches” provide opportunity to work closely with Partners and Directors, allowing you to learn, grow, and build your career.

Pay Rate:

$20.00-$25.00

Actual compensation will be determined based on relevant experience, credentials, demonstrated skills, performance, and business need.

Brown Edwards provides equal employment to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leaves of absence, compensation and training.

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