Administrative Associate

wpi; Massachusetts; On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Retirement match

Wellness perks

Tuition assistance

Job summary

WPI in Worcester, MA is seeking an Administrative Associate to support the Chemistry & Biochemistry department's undergraduate program. You will coordinate student services, maintain records, and assist with policies and deadlines.

You will work with faculty, staff, and the department head to communicate, schedule meetings, process forms, and prepare reports for accreditation and program evaluation. This role requires strong organization and customer-service skills.

Qualifications

• Strong communication and interpersonal skills.
• Experience providing administrative support in an academic setting.
• Ability to manage multiple tasks and deadlines.

Responsibilities

• Serve as the primary point of contact for undergraduate students and inquiries.
• Perform clerical duties including mail handling and inventory management.
• Collaborate with faculty and staff to communicate policies and program requirements.
• Maintain student records and compile syllabi and surveys.
• Prepare forms and reports for program statistics and accreditation.

Skills

Communication

Customer service

Administrative support

Education

High School diploma

Tools

Office equipment

Job description

Administrative Associate

Location: Worcester

Department: Chemistry & Biochemistry

Division: Worcester Polytechnic Institute - WPI

Job Description Summary

Serves as a primary person responsible for supporting the chemistry and biochemistry department undergraduate program administration. Tasks include coordinating student services and ensuring the smooth operation of academic and administrative processes.

Job Description

Responsibilities:

• Serve as the primary point of contact for undergraduate students, addressing inquiries and providing guidance.
• Perform routine clerical duties, including sort/distribute mail and handle incoming and outgoing mail deliveries and packages, sign and notify recipients, maintain office equipment and supplies.
• Work closely with faculty, staff and department head to ensure effective communication and implementation of academic policies, program requirements, and administrative procedures.
• Maintain accurate and up-to-date student records, including admissions, enrollment, and graduation documentation, compile syllabi quarterly, prepare & distribute Senior Exit Surveys.
• Prepare and process various forms and reports related to student progress and program statistics to support program evaluation, accreditation, and decision-making.
• Coordinate and schedule meetings, make room reservations, draft and disseminate communications to students, faculty, and staff regarding important deadlines, program updates, new opportunities, and policy changes.
• Support the planning and execution of undergraduate academic and social events, such as the Undergraduate Research Project Showcase (URPS), CBC Open Houses, undergraduate socials, and graduation ceremonies.
• Maintain and update Department Website, Department TV, Email Lists, Instagram, LinkedIn and other social media platforms.
• Performs all other duties and responsibilities as assigned or directed by the supervisor

Requirements:

• High School diploma
• 3-5 years of experience

Compensation

Hourly pay: $$21.25 - $23.50 per hour. Salary is based on related experience, expertise, and internal equity. WPI's benefits package includes a robust retirement match, wellness perks, tuition assistance and more!

FLSA Status

United States of America (Non-Exempt)

WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. It seeks individuals from all backgrounds and experiences who will contribute to a culture of creativity, collaboration, inclusion, problem solving, innovation, high performance, and change making. It is committed to maintaining a campus environment free of harassment and discrimination.