Administrative Assistant (Temporary)

State of South Carolina; West Columbia (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

State of South Carolina in West Columbia seeks an administrative front desk assistant to support the Career & Counseling Services. You will process documents such as disability accommodation requests, re-admission petitions, and academic records while providing courteous service to students and staff.

The role includes answering calls and routing inquiries. Candidates should have a high school diploma; an Associate degree may substitute for related experience.

Qualifications

• High school diploma or equivalent.
• Associate degree may substitute for related work experience.
• Experience using Microsoft Office and administrative software.

Responsibilities

• Process incoming documents (disability accommodation requests, petitions, etc.).
• Answer and route calls, respond to emails, and assist constituents.
• Add notes and copy communications into the Career & Counseling Services System.
• Provide excellent customer service to address inquiries.

Skills

Customer service

Communication

Microsoft Office

Education

High school diploma

Associate degree substitute for experience

Tools

Ellucian Colleague

Job description

Provides front desk coverage. Assist college constituents by processing incoming documents to include, but not limited to, disability accommodation requests, re-admission petition requests, academic fresh start, appointments, etc. Answer and assist callers or transfers callers to the appropriate person if needed. Responsible for responding to departmental email and disability services test proctoring. Adds notes and copies communications into the Career & Counseling Services System. Provides excellent customer service to address and satisfactorily resolve incoming inquiries from college constituents. Performs other duties as assigned.

A high school diploma and work experience that is directly related to the area of employment. An Associate degree may be substituted for the related work experience.

Knowledge of Microsoft Office Suite and Ellucian Colleague.