Administrative Assistant - Shelter

Firefly Children & Family Alliance; Indianapolis (IN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

401k

Dental Insurance

Life Insurance

Medical Insurance

Vision

Student Loan Repayment

Tuition Reimbursement

PTO and Paid Holidays

Short-Term and Long-Term Disability

Job summary

Firefly Children & Family Alliance in Indianapolis, IN, seeks an Administrative Assistant at our Children’s Shelter to handle data management, form submissions, and reporting for Directors and staff. This role supports day-to-day operations and ensures accurate records and timely responses for internal and external inquiries.

Ideal candidates have a High School Diploma, are at least 21, hold a valid driver’s license, and are proficient with Excel.

Qualifications

• High School Diploma or equivalent required.
• Must be at least 21 years old.
• Valid driver’s license with insurance and ≤6 points.
• Experience with Excel.
• Experience answering multiple telephone lines.
• Clerical experience and familiarity with office equipment.
• Ability to work in a team environment.
• Includes Student Loan Repayment and Tuition Reimbursement benefits.

Responsibilities

• Data Management and Tracking: input data, complete forms, produce reports.
• Provide Internal and External Customer Service: direct inquiries, provide information and documentation.
• General Clerical and Admin: photocopying, filing, emailing; assist with chart audit process.

Skills

Excel

Data entry

Phone support

Clerical

Teamwork

Data management

Documentation

Customer service

Office equipment

Education

High School Diploma or equivalent

Job description

401k, Dental Insurance, Life Insurance, Medical Insurance, Vision

Few jobs offer the satisfaction and gratification that come from doing work that improves the lives of vulnerable children and families. That's where Firefly Children and Family Alliance stands out from the crowd. As one of our employees, you'll be able to directly make an impact on the lives of thousands of Indiana children, families, and adults from day one.

Firefly is currently seeking an Administrative Assistant for our Children's Shelter in Indianapolis, Indiana. This position is critical for providing effective and timely data management, customer service, and case load support to Directors and Staff.

Responsibilities:

Data Management and Tracking

• Solicit and input data
• Complete and submit forms
• Produce reports

Provide Internal and External Customer Service

• Direct inquiries to right people
• Answer questions and provide information and documentation

General Clerical and Admin

• Photocopying, faxing, filing, or emailing
• Collaborate with team members in chart audit process

You have:

• High School Diploma or equivalent
• Must be at least 21 years of age
• Valid driver's license with valid insurance, with no more than 6 points on driving record
• Experience with Excel
• Telephone experience answering multiple incoming lines
• Clerical experience
• Knowledge of Computer and office equipment
• Acquire Knowledge of agencies programs.
• Work with a team when applicable
• Student Loan Repayment
• Tuition Reimbursement
• Medical, Dental, and Health Insurance
• PTO and Paid Holidays
• Short-Term and Long-Term Disability
• Life Insurance

Firefly Children & Family Alliance does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity, and disability.