Administrative Assistant - Shelter

Firefly Children and Family Alliance; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Student Loan Repayment

Tuition Reimbursement

Medical, Dental, and Health Insurance

PTO and Paid Holidays

Short-Term and Long-Term Disability

Life Insurance

Job summary

Firefly Children and Family Alliance in Indianapolis, IN is seeking an Administrative Assistant for our Children's Shelter. The role focuses on data management, customer service, and supporting Directors and staff with daily clerical tasks.

You'll input data, generate reports, answer inquiries, and collaborate with a team to ensure timely and accurate information flow within our service programs for families in need.

Qualifications

• High School Diploma or equivalent.
• Must be at least 21 years of age.
• Valid driver's license with insurance; 6 points max.
• Experience with Excel.
• Telephone experience answering multiple lines; clerical experience.
• Knowledge of office equipment and computer literacy.
• Ability to work in a team when applicable.

Responsibilities

• Data management and tracking: solicit input data, complete forms, produce reports.
• Provide internal and external customer service: direct inquiries and supply information.
• General clerical and admin tasks: photocopying, filing, emailing, event planning, front desk support, chart audits.

Skills

Excel

Telephone support

Clerical work

Team player

Customer service

Education

High School Diploma or equivalent

Tools

Office equipment knowledge

Job description

Introduction

Firefly Children and Family Alliance is a nonprofit that has supported Indiana families and adults for generations. Our organization is built on the belief that giving kids and adults the chance to succeed creates stronger communities. We help Hoosiers overcome hardship and unhealthy behaviors.

Overview

BUILD A CAREER THAT MEANS MORE

Few jobs offer the satisfaction and gratification that come from doing work that improves the lives of vulnerable children and families. That's where Firefly Children and Family Alliance stands out from the crowd. As one of our employees, you'll be able to directly make an impact on the lives of thousands of Indiana children, families, and adults from day one.

Firefly is currently seeking an Administrative Assistant for our Children's Shelter in Indianapolis, Indiana. This position is critical for providing effective and timely data management, customer service, and case load support to Directors and Staff.

Our Benefits:

• Student Loan Repayment
• Tuition Reimbursement
• Medical, Dental, and Health Insurance
• PTO and Paid Holidays
• Short-Term and Long-Term Disability
• Life Insurance

Responsibilities

Data Management and Tracking

• Solicit and input data.
• Complete and submit forms.
• Produce reports.

Provide Internal and External Customer Service

• Direct inquiries to right people.
• Answer questions and provide information and documentation.

General Clerical and Admin

• Photocopying, faxing, filing, or emailing.
• Event planning.
• Support front desk personnel.
• Collaborate with team members in chart audit process.

Requirements

• High School Diploma or equivalent.
• Must be at least 21 years of age.
• Valid driver's license with valid insurance, with no more than 6 points on driving record.
• Experience with Excel.
• Telephone experience answering multiple incoming lines.Clerical experience.
• Knowledge of Computer and office equipment.
• Acquire Knowledge of agencies programs.
• Work with a team when applicable.