Administrative Assistant / Santee-Wateree MHC (Sumter)

State of South Carolina; Sumter (SC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Vacation leave

Sick leave

Paid holidays

Parental Leave

SCRS retirement

Job summary

The SC Department of Behavioral Health and Developmental Disabilities (BHDD) seeks an Administrative Assistant to support credentialing and QA activities at the Santee-Wateree MHC in Sumter, SC. You will compile data, respond to HIPAA requests, and assist staff with credentialing processes.

The role requires data entry, Excel proficiency, and awareness of Medicaid policies; bilingual abilities are a plus. Full-time benefits include extensive health coverage and paid leave.

Qualifications

• High school diploma; a bachelor’s degree may substitute for related experience.
• Experience with credentialing processes and Medicaid policies.
• Strong data entry and Excel skills; QA support preferred.

Responsibilities

• Review provider applications and documents for credentialing.
• Maintain credentialing data in databases and spreadsheets.
• Perform internal audits to resolve non-compliance items.
• Assist QA activities, including policy/procedure prep and data collection.

Skills

Excel

Credentialing

Data entry

Bilingual English/Spanish

Medicaid policies

Education

High school diploma

Bachelor's degree substitution

Tools

EHR

E-scribe

Job description

Are you passionate about making a real difference in people's lives? Join our team at the SC Department of Behavioral Health and Developmental Disabilities (BHDD) where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Assistant who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Santee-Wateree MHC (SWMHC), 801 N. Pike West, Sumter, SC 29153.

Responsibilities for the Administrative Assistant:

Under limited supervision you will organize and maintain all aspects of the credentialing process and functions related to the Credentialing Department. Compile data, prepare Credentialing for all staff, provide HIPAA response, provide training to all staff as needed. Assist with the planning, coordinating, and performing the administrative activities for the Center's QA Process.

• Maintain communication with Human Resources (HR), practitioners and program leaders to coordinate the receipt of information required for credentialing, recredentialing, status changes, terminations and expiring credentials for Licensed Clinical Staff and Other Clinical Staff.
• Perform thorough review and analysis of provider applications, accompanying documents and files for new and existing providers.
• Identify discrepancies and resolve them appropriately, ensuring credentialing compliance, including but not limited to, missing, incomplete, or differing information on documents (i.e., resume, certifications/registrations, application).
• Perform appropriate data entry and upkeep of provider information in the credentialing database, related spreadsheets and credentialing file.
• Perform internal audits of credentialing files and resolve non-compliance components by pursuing missing elements and correcting erroneous documents.
• Assist with QA administrative functions to include the preparation of Center Policies and Procedures, reports, surveys and data collection (strong knowledge of Excel). Assist with initial, follow-up and training such as QA, EHR, E-scribe, etc. for employees (full-time, contract, temp and volunteers/interns) regarding the administrative utilization of forms and medical records.

• A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience.

*Agency preferred: One (1) year responsible clerical or administrative experience or high school graduation and five (5) years responsible clerical or administrative experience.

Additional Requirements

• Ability to operate a non-adaptive vehicle.
• The ability to lift fifty (50) pounds.

• Bilingual abilities in English and Spanish (or another language) are a plus.

Post hire, employees must demonstrate:

• Knowledge of credentialing and enrollment criterion.
• Knowledge of Federal, State and Local policies regarding Medicaid.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full-time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.