Administrative Assistant / Chester (Catawba)

State of South Carolina; Chester (SC); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health, dental, vision, long-term-disb

15 days annual leave

15 days sick leave

13 paid holidays

Paid Parental Leave

S.C. Deferred Compensation

Retirement: SCRS or ORP

Résumé du poste

Office of Mental Health in Chester, SC is seeking an Administrative Assistant to support patient care, medical records, and facilities operations. The role requires handling admissions, consents, billing documentation, and clerical tasks to help families navigate care pathways.

Strong written and verbal communication skills, bilingual abilities (English/Spanish a plus), and healthcare experience are desirable. This position may involve disaster/emergency callback responsibilities.

Qualifications

• High school diploma or related experience; a bachelor's degree may substitute.
• Healthcare experience is preferred or required.

Responsabilités

• Conduct the administrative admission processes for patients and resolve incomplete, erroneous, or insufficient admission information.
• Collect and secure patient consents, financial information, prior authorizations, and billing documentation.
• Update patient records to ensure billing accuracy and adherence to applicable providers and compliance programs.
• Provide clerical support for clinical personnel; distribute mail and faxes; collect patient vitals.
• Perform cashier duties including collecting and depositing patient payments; respond to medical record requests; coordinate PAP applications.
• Comply with corporate compliance policies, risk management, and complete annual training.

Connaissances

Bilingual English/Spanish

Communication skills

Healthcare experience

Formation

High school diploma or equivalent

Bachelor's degree substitution allowed

Description du poste

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Assistant / Chester who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Catawba Community Mental Health Center (CCMHC), 524 Doctor's Court, Chester, SC 29706.

Under the general supervision of the Clinic Director, the administrative assistant will perform a variety of complex administrative functions related to patient care, medical records, facilities operations, and administrative duties to support the daily functions.

Responsibilities for the Administrative Assistant position:

• Conduct the administrative admission processes for patients and resolve incomplete, erroneous, or otherwise insufficient admission information.
• Collect and ensure consistency with securing and documenting patient consents, financial information, prior authorizations, and billing documentation.
• Reduce loss billing opportunities by researching and updating patient records with complete and up to date billing and insurance information in multiple software programs and by remaining knowledgeable of and adhering to all SCBHDD, the State of SC, applicable 3rd party insurance providers (including Medicaid Fee-for Service, MCO, Medicare, and HMO plans) and related compliance programs to ensure fair and ethical billing practices and intake procedures.
• Provide clerical support for clinical personnel; distribute and respond to mail and faxes as needed; and collect patient vitals including pulse, blood pressure, height, and weight.
• Perform cashier duties including requesting, documenting, and depositing patient payments; and responding to medical record requests. Coordinate and complete PAP applications for CCMHC catchment area.
• Comply with corporate compliance policies/procedures, Risk Management plans, and complete all annual training as required.

• A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience.

Additional Requirements

• Ability to lift 5lbs.
• Position is essential and may be called back for disasters/emergencies.
• Bilingual abilities in English and Spanish (or another language) are a plus.
• Health care or related experience.

Post hire, employees must:

• Have strong written and verbal communication skills,
• Have the ability to deal courteously and effectively with the public

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices*
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.