Administrative Assistant-San Diego, CA

Scram Systems; San Diego (CA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Dental insurance

Vision insurance

HSA with employer contribution

FSA for dependent care

Paid time off

Paid sick time

EAP

Tuition reimbursement

Referral program

Job summary

SCRAM Systems California seeks an Administrative Assistant to optimize office operations, support the Program Manager, and maintain a well-organized, productive workplace. This role focuses on clear communication, efficient scheduling, and reliable records management across our California operations.

You will handle phones, emails, reports, logistics, and intake activities for referrals, coordinate orientations and installations, and assist clients with FAQs while upholding confidentiality and

Qualifications

• High School Diploma or GED required.
• 1 year of Administrative Assistant or customer service experience preferred.
• Strong organizational and communication skills essential.

Responsibilities

• Prioritize and manage schedules effectively.
• Implement streamlined administrative processes.
• Answer phones and return voicemails.
• Prepare reports and documents.
• Coordinate office logistics and events.
• Install, remove, maintain and clean equipment.
• Money handling and reporting.
• Assist clients with Frequently Asked Questions.
• Conduct intakes (screening and assessment)
• Schedule orientation and installation appointments for all new referrals.

Skills

Excellent organizational skills

Strong written and verbalcommunication

Time management

Attention to detail

Problem-solving

Technology proficiency

Confidentiality

Diplomacy

Self-motivated

Initiative

Education

High School Diploma or GED

1 year in Administrative Assistant/Customer Service role

Job description

• Pay Range Includes Base; Commissions; Bonus :No
• Salary : $19.00 USD per hour - $20.00 USD per hour

SCRAM Systems is a leading provider of alcohol and location monitoring hardware, software, and mobile apps, including the SCRAM Continuous Alcohol Monitoring ® (SCRAM CAM ® )bracelet, the LifeSafer ® L250 Ignition Interlock device, and LifeSafer Intelligence Speed Assistance. We provide an integrated approach to supporting our customers by offering solutionsspecific to court and agency needs in the community corrections industry throughout all phases of client management.
As a company, we are committed to continuing our tradition of re-engineering operations to streamline processes, enhance productivity, and improve client outcomes through constant innovation.Our purpose is to change lives, reunite families, and make our communities safer through advanced technology and world-class service.

Job Description

Job Summary:

As our Administrative Assistant, your mission is to optimize office operations, enhance communication effectiveness, and provide timely support to the Program Manager, ensuring a well-organized and productive work environment at SCRAM of California.

Duties/Responsibilities:

• Prioritize and manage schedules effectively.
• Implement streamlined administrative processes.
• Enhance communication channels.
• Maintain organized records.
• Prepare reports and documents.
• Coordinate office logistics.
• Answer phones and return voicemails.
• Event/meeting planning
• Special projects
• Order supplies and materials.
• Money handling and reporting
• Assist clients with Frequently Asked Questions
• Conduct intakes (screening and assessment)
• Schedule orientation and installation appointments for all new referrals
• Install, remove, conduct maintenance and clean all equipment.

Experience and Skills

Skills/Abilities:

• Excellent organizational skills and attention to detail
• Strong written and verbal communication skills
• Self-motivated and not needing frequent direction from management
• Time Management
• Attention to Detail
• Problem-Solving
• Technology Proficiency
• Professionalism
• Initiative
• Confidentiality
• Diplomacy

Education and Experience:

• High School Diploma or GED
• 1 year in Administrative Assistant/Customer Service role or 1 year of transferable skill set preferred

Physical Requirements (With or without reasonable accommodation):

• Sitting: 41% to 70%
• Standing: 41% to 70%
• Walking: 41% to 70%
• Reaching: 15% to 40%
• Kneel: 15% to 40%
• Squat: 15% to 40%
• Lift/Carry: 15% to 40% and 25 lbs
• Fine Motor Movements: Over 70%

*** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

At SCRAM, we prioritize the well-being and financial security of our employees. We understand that benefits play a crucial role in ensuring our team members feel supportedand valued. That's why we offer a comprehensive benefits package that includes:

• Retirement Savings:
  • 401(k): We offer a 401(k)-retirement savings plan to help you plan for your future financial security.
  • 401(k) Matching: SCRAM provides a 100% match for the first 3% contributed and another 50% match for the next 2% contributed, amplifying your savings potential.
• Health and Wellness:
  • Health Insurance: We provide comprehensive health insurance coverage to safeguard your health and that of your family.
  • Dental Insurance: Our dental insurance plan ensures access to quality dental care for you and your dependents.
  • Vision Insurance: Take care of your vision health with our vision insurance coverage.
  • Health Savings Account (HSA): Our HSA option allows you to save pre-tax dollars for medical expenses, providing flexibility and savings opportunities. We strongly valuesaving for your wellness, so the company provides an employer contribution towards your HSA annually.
  • Flexible Spending Account (FSA): With our FSA, you can set aside pre-tax dollars to cover eligible medical expenses not covered by your health insurance plan. You canalso save pre-tax dollars to help cover the cost of child care with our Dependent Care FSA.
• Disability Insurance: We offer company paid short and long term disability insurance to provide financial protection in the event of injury or illness that prevents you from working.
• Life Insurance: Ensure the financial security of your loved ones with our company paid life insurance coverage at 1.5x your annual salary. Want more coverage – supplementallife is also available.
• Work-Life Balance:
  • Paid Time Off: We understand the importance of work-life balance. That's why we provide generous paid time off, allowing you to recharge and enjoy life outside of work.
  • Paid Sick Time: Your health matters to us. We offer paid sick time to support you during times of illness.
  • Employee Assistance Program (EAP): Our EAP offers free confidential counseling and support services to help you navigate personal or professional challenges.
• Referral Program: We believe in the power of teamwork and collaboration. Our referral program rewards you for referring talented individuals to join our team.
• Tuition Reimbursement Program: We support the professional growth of all employees, but understand that going back to school is expensive. We offer tuitionreimbursement up to the IRS limit annually to help our employees flourish.

At SCRAM, we are committed to empowering our employees to thrive both personally and professionally. Join us and take advantage of our comprehensive benefits package as you embarkon a rewarding career journey with us.