Administrative Assistant/Receptionist - Bilingual English/Spanish

Imperial Cleaning Company; Village of Amityville (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic and growing cleaning company that values creativity and input from every employee. As a vital part of the team, you will be the first point of contact for visitors, manage communications, and assist with various administrative tasks. This role is perfect for someone who thrives in a fast-paced environment and is dedicated to providing exceptional customer service. With a strong commitment to employee growth and a family-oriented culture, this company offers a supportive atmosphere where your contributions truly matter. If you're looking for a fulfilling role in a respected organization, this is the opportunity for you.

Qualifications

• 2-year degree required; 4-year degree is a plus.
• Bilingual in English and Spanish is a must.

Responsibilities

• First point of contact for visitors and guests.
• Answer incoming office phone calls and emails promptly.
• Assist Office Manager with supplies and office setup.

Skills

Bilingual (English-Spanish)

Detail-oriented

Strong communication skills

Results-oriented

Multi-tasking

Customer-focused

Education

2-year degree

4-year degree

Tools

Basic computer applications

Job description

Overview

Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Financial Institutions, Municipalities, and more for over 25+ years. Now over 1,000 employees strong, and with consistent double-digit sales growth year over year, Imperial Cleaning is well-positioned to continue its growth.

A central pillar of our success is effective and frequent communication with our customers to ensure that we meet their needs and achieve the highest level of customer satisfaction. We take great pride in our work and respond with a sense of urgency to resolve any issue that may arise. Our strong commitment to service excellence has enabled us to become an elite service provider for the retail luxury brand sector and we have the highest customer retention rate in our industry, over 4x the industry average.

Should you come to work at Imperial, you will find that we encourage input and creativity from employees at every level within our organization to improve and move our business forward. We welcome new employees to our growing family and team. When you join Imperial Cleaning you become part of a great family culture. At Imperial, we know that our people are our greatest asset and we take great care to find highly qualified candidates that share our commitment to growth and excellence.

Imperial Cleaning is an equal opportunity employer. We offer competitive compensation packages and a variety of benefits that provide our staff with a safe, respectful, and professional working environment. Our location: 151 Dixon Ave, Amityville is an upscale, professional building just off the 110 corridor - walking distance from the train station and town.

Job Description

• First point of contact for visitors and guests
• Answer incoming office phone calls and direct as necessary
• Answer emails, team requests and other written communication promptly
• Accept deliveries for the office (postal service, FedEx, etc.)
• Sort and deliver mail to internal team members
• Create and close work orders (tickets) for operations team
• Assist Office Manager with ordering supplies and office function setup and breakdown
• All other administrative tasks as assigned by management.

KEY REQUIREMENTS:

• 2 year degree required, 4 year degree a plus
• Bi-lingual (English-Spanish), is a must.
• Detail-oriented and strong communication skills (email, phone).
• Results-oriented: the ability to resolve challenges and emergencies at a moment's notice.
• Multi-task-oriented: The ability to handle multiple projects at a time.
• Customer-focused with a can-do approach to problem-solving.
• Basic knowledge of computer applications and software applications.