Administrative Assistant - Property Management

Smoker & Company LLC; Leola (PA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Dental Insurance

Vision Insurance

Paid Time Off

Job summary

Smoker Property Management LLC in Leola, PA is seeking a dependable Administrative Assistant to support daily property management operations from our Leola office. This role helps keep communication, scheduling, records, and office coordination running smoothly for tenants, property owners, vendors, and team members.

Key duties include managing tenant communications, coordinating maintenance, data entry for rent collection and records, and providing general office support to property managers

Qualifications

• High school diploma or equivalent.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel).
• Ability to work independently and as part of a team.
• Strong organizational and problem-solving skills.
• Reliable transportation and consistent attendance.

Responsibilities

• Tenant, owner, and vendor communication: Answer and direct inquiries professionally.
• Maintenance and scheduling coordination: Track work orders and schedule appointments.
• Records and documentation: Maintain property and tenant records with accurate data entry.
• Office and accounting support: Data entry for rent collection tracking and invoices.
• Team and leadership support: Assist property managers with special projects.
• Confidentiality: Safeguard tenant, owner, and company information.

Skills

Organizational skills

Time management

Verbal communication

Written communication

Prioritization

Attention to detail

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

Join Our Team

Smoker Property Management LLC is seeking a dependable, organized, and customer-focused Administrative Assistant to support daily property management operations from our Leola office. This role helps keep communication, scheduling, records, and office coordination running smoothly for tenants, property owners, vendors, and team members.

What You’ll Do

In this role, you will help keep daily property management operations organized, responsive, and on schedule by supporting tenant communications, maintenance coordination, records, scheduling, and general office needs.

Responsibilities

• Tenant, owner, and vendor communication: Answer and direct phone calls, emails, office inquiries, and visitor requests professionally and promptly.
• Maintenance and scheduling coordination: Track maintenance work orders, follow up as needed, and schedule appointments, inspections, meetings, and property showings.
• Records and documentation: Maintain accurate property, tenant, vendor, and company records through timely and accurate data entry, document management, lease administration support, and record maintenance. Review information for completeness and accuracy and promptly address discrepancies.
• Office and accounting support: Perform data entry related to rent collection tracking, invoice processing, correspondence, reports, spreadsheets, mail, office supplies, and general organization.
• Team and leadership support: Support property managers and leadership with special projects, daily administrative tasks, and a professional, welcoming office environment.
• Confidentiality: Maintain confidentiality of tenant, owner, and company information at all times.

What We're Looking ForPreferred Qualifications

• Active Pennsylvania Real Estate License or ability and willingness to obtain one
• Previous experience in administrative support, property management, real estate, customer service, or office coordination
• Experience working with property management or accounting software
• Strong organizational and time-management skills
• Excellent verbal and written communication skills
• Ability to prioritize multiple tasks in a fast-paced environment
• Strong attention to detail and accuracy, with experience performing high-volume data entry and maintaining accurate records.
• Professional demeanor and customer-focused attitude

Required Qualifications

• High school diploma or equivalent
• Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel
• Ability to work independently and as part of a team
• Strong organizational and problem-solving skills
• Reliable transportation and consistent attendance
• Ability to sit, stand, and work at a computer for extended periods

Why Join Smoker Property Management?

• Full-time, year-round employment with a consistent Monday-Friday schedule
• Variety of work supporting tenants, property owners, vendors, and internal teams
• Supportive and team-oriented office environment
• Opportunity to develop property management and business administration skills
• Stable and growing company
• Meaningful work helping provide quality housing and exceptional service to residents and property owners

Compensation & Benefits

Starting pay: $20 per hour

• 401(k)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off (PTO)

Candidates are required to successfully pass a pre-employment background check. Smoker Property Management LLC is a business unit of the Smoker & Company Family of Companies. We are an equal employment opportunity employer and prohibit discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.