Administrative Assistant - Production

Atlanta Flooring Design Centers; Suwanee (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Atlanta Flooring Design Centers in Suwanee, GA seeks an Entry level Administrative/Production Clerk to support builder scheduling, data entry, and portal monitoring. This role requires meticulous data management, timely communication, and accuracy in recording installation dates.

You will coordinate with CSR teams and monitor builder portals and emails to ensure dates align with internal procedures, meeting installation timelines and customer expectations.

Qualifications

• Data management and high attention to detail required.
• Ability to read builder specifications.
• Strong communication and multi-tasking in a fast-paced environment.

Responsibilities

• Constantly check builder portals and update Excel spreadsheets with new information.
• Communicate updates with CSR’s.
• Respond to builder emails regarding production dates.
• Monitor portals to ensure accurate install dates.
• Provide feedback to resolve discrepancies and prevent production errors.

Skills

Data management

Mathematical computation

Attention to detail

Communication skills

Read builder specifications

Multi-tasking

Data entry accuracy

Tools

Excel

Job description

Job DetailsLevel: EntryJob Location: Suwanee - Suwanee, GA 30024Job Shift: DayJob Category: Admin - ClericalObjectives:

Respond with a sense of urgency to all new builder schedules via various portals. Ensure that all job scheduled dates submitted are transferred, accurate and formatted consistently to meet internal procedures and CSR needs. Monitor and track various builder portals, email and text to meet expected installation dates and to ensure timely completion of work. Follow up with builder inquires.

Department Description:

The Builder Division Production is responsible for moving orders from the Sales Department through the processes of ordering material, scheduling installations, and ensuring all billing can be successfully processed. Daily communication with builders, all AFDC facilities, departments, and Quality Control personnel in the field, is crucial.

Job Responsibilities:

Due to the individuality of each customer, this is a very fluid position with responsibilities being tailored daily to meet the customer requirements. Baseline responsibilities are:

• Constantly check builder portals and update excel spreadsheets with new information.


• Effectively communicate any updates with CSR’s.


• Respond to builder emails regarding production dates.


• Monitor and track all portals to ensure accurate install dates.


• Provide feedback to resolve discrepancies and eliminate production errors.

QualificationsSpecific skills required include data management, mathematical computation, high attention to detail and communication skills. The ability to read builder specifications, to multi-task and maintain accuracy during data entry in a fast paced environment is critical. Preferred knowledge of building construction, flooring materials and the installation processes.