Administrative Assistant PRN

Cgcjax; Jacksonville (FL); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Pay: $15/hour

Part-time (up to 29 hours/week)

401(k) retirement with employer match

Mentoring and growth opportunities

Job summary

CGC is seeking an Administrative Assistant to serve as the first friendly face for clients and families at our outpatient offices. You will provide professional front-desk and clerical support to ensure smooth operations so clinicians can focus on delivering quality care.

The role is part-time, up to 29 hours per week, at any of our outpatient locations and includes opportunities for growth and mentorship within the team.

Qualifications

• High school diploma required.
• At least 1 year of office experience in customer service and clerical support preferred.
• Proficiency with Microsoft Office Suite and an electronic health record (EHR) system.

Responsibilities

• Provide clerical support to the clinical team: prepare correspondence, reschedule evaluations, and copy, fax, or mail records and notices within the workweek.
• Build and maintain the weekly appointment schedule based on therapist input; collect co-pays and document in EHR; batch out the card machine daily.
• Schedule follow-up appointments as clients leave and provide appointment cards and school excuses as needed.
• Make reminder calls to clients for all scheduled therapy appointments.

Skills

Customer service

Clerical support

Microsoft Office

EHR system

Education

High school diploma

Job description

Description

Why Work at CGC?

Unlimited Potential. Endless Possibilities. Join a team that lives it every day.

For 70+ years, CGC has helped kids and teens thrive by caring for the whole child and the whole family. Every year, we reach more than 5,000 children and over 15,000 people in total, counting the siblings, parents, and guardians who support them. Your work here makes a real difference.

What You’ll Get

• Starting pay of $15.00 per hour
• Additional pay for bilingual skills
• Part‑time schedule of up to 29 hours per week
• 401(k) retirement savings plan with employer match
• Exceptional mentoring and support from a team that invests in your growth
• And much more!

About the Role

As an Administrative Assistant, you’re the first friendly face our clients and families see. You’ll provide professional front‑desk and clerical support that keeps our outpatient offices running smoothly, so our clinicians can focus on delivering quality care.

Part‑time, up to 29 hours per week, at any of our outpatient locations

What You’ll Do

• Provide clerical support to the clinical team: preparing correspondence, rescheduling evaluations, and copying, faxing, or mailing records, releases, and PCP notifications within the business week. Complete other reasonable requests on time.
• Build and maintain the weekly appointment schedule based on therapist input. Collect co‑pays at the time of service, provide receipts, enter all co‑pays into the electronic health record (EHR), and batch out the credit card machine at the end of each day.
• Schedule follow‑up appointments as clients leave, and provide appointment cards and school excuses as needed.
• Make reminder calls to clients for all scheduled therapy appointments.

What You’ll Bring

• High school diploma and at least one year of office experience in customer service and clerical support
• Intermediate computer skills, including Microsoft Office Suite and an electronic health record (EHR) system
• Level 2 clearance from DCF Clearing house - https://info.flclearinghouse.com

Nice to Have

• Previous experience in a medical setting
• Paid experience working with children and their families
• Adult and Pediatric CPR/AED and First Aid certification
• Bilingual in English and Spanish

*** CGC is a Drug-Free Workplace ***

ADA Disclaimer: In developing this job description, care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case‑by‑case basis.