Administrative Assistant – Part Time

TSS; Lebanon (NH); On-site; USD 25,000 - 30,000; Part time

Job summary

TSS in Lebanon, NH is seeking an Administrative Assistant to provide essential administrative and operational support to the accounting firm. This role helps maintain an organized, professional office while supporting accountants, managers, partners, and clients.

The ideal candidate is detail-oriented, dependable, service-focused, and comfortable handling confidential financial information. This is a part-time role (25 hours/week), with heavier demand during tax season and potential overtime.

Qualifications

• High school diploma or equivalent.
• Three or more years of administrative, office, customer service, or accounting-office experience.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Ability to manage multiple priorities and meet deadlines.
• Professional demeanor and commitment to providing excellent client service.
• Ability to handle sensitive and confidential information appropriately.

Responsibilities

• Answer and direct incoming phone calls, emails, and other client communications.
• Greet clients and visitors in a professional and courteous manner.
• Schedule client appointments, meetings, and conference calls.
• Maintain calendars and assist with coordinating internal and external meetings.
• Prepare, format, scan, copy, organize, and distribute documents.
• Assist with electronic and physical filing systems.
• Track incoming client documents and follow up on outstanding information.
• Support tax return, bookkeeping, payroll, and accounting administration.
• Enter and update client and contact information in firm systems.
• Prepare engagement letters, correspondence, checklists, mailing labels, and other administrative materials.
• Assist with document assembly, quality-control checklists, and delivery of completed client work.
• Process incoming and outgoing mail, packages, and courier deliveries.
• Order office supplies and maintain office inventory.
• Coordinate office equipment, maintenance requests, and vendor communications.
• Perform other administrative duties and special projects as needed.

Skills

Organization & time management

Attention to detail

Client service

Written & verbal communication

Confidentiality & discretion

Problem-solving

Team collaboration

Technology proficiency

Independent work

Education

Associate degree or coursework in business administration, accounting, or related field

Job description

Founded in 1986, TSS has grown to become the largest professional advisory firm headquartered in New Hampshire. With over 90 employees dedicated to the broad range of clients and mix of services seldom seen in a local firm, we have experience and expertise to assist our clients in meeting their goals, whether individuals or business entities, regardless of their size or industry.

At TSS, we recognize that professionals today need to be business consultants, advisors, planners and strategists. We need to be knowledgeable not only in accounting and tax law, but also in business analysis and valuation, estate planning, employee benefit administration and much more.

Over the last few years, we have acknowledged and embraced the fact that the accounting profession and industry is evolving. With this, we are taking our commitment to excellence to a new level by partnering with Ascend . This will accelerate our strategic growth model by providing access to new resources and additional partnership opportunities.

About Ascend

At Ascend, we understand the struggles that accounting & finance professionals face in traditional public accounting firms - from rigid hierarchies, overwhelming workloads, and the elusive work-life balance. It’s time for a transformative change. We believe your ambition should not be constrained by outdated practices or opaque career paths. Here, you're not just a number; you’re a valued member of a community that supports & celebrates your professional & personal fulfillment. Our mission is to transform the public accounting experience into one where work-life harmony is a reality, and where your career advancement is supported by a nurturing network and comprehensive resources.

Ascend empowers entrepreneurial CPAs to reach their goals with an innovative growth model that brings our partner firms into the new age. Backed by private equity from people-focused Alpine Investors, Ascend is building a modern platform for regional accounting firms that enables them to stay independent while having access to resources of a large firm. These resources include growth capital, robust talent acquisition, best-of-breed technology, a catalytic leadership system, shared back-office services, and modernized equity incentives.

Founded in January 2023, Ascend has already attained revenues sufficient to qualify as a Top 30 U.S. accounting firm. Explore Ascend, where your career soars without sacrificing your quality of life.

The Role

The Administrative Assistant provides essential administrative and operational support to the accounting firm. This position helps maintain an organized, professional, and efficient office while supporting accountants, managers, partners, and clients. The ideal candidate is detail-oriented, dependable, service-focused, and comfortable handling confidential financial and client information.

This is a part-time position with a target of 25 hours per week, averaged across the year. We are a deadline-driven industry with a high volume of work between January and April; ideally this candidate could exceed 25 hours per week at times during this season, then scale back during the summer months to balance out to the 25-hour average.

Key Responsibilities

• Answer and direct incoming phone calls, emails, and other client communications.
• Greet clients and visitors in a professional and courteous manner.
• Schedule client appointments, meetings, and conference calls.
• Maintain calendars and assist with coordinating internal and external meetings.
• Prepare, format, scan, copy, organize, and distribute documents.
• Assist with electronic and physical filing systems.
• Track incoming client documents and follow up on outstanding information.
• Support tax return, bookkeeping, payroll, and accounting administration.
• Enter and update client and contact information in firm systems.
• Prepare engagement letters, correspondence, checklists, mailing labels, and other administrative materials.
• Assist with document assembly, quality-control checklists, and delivery of completed client work.
• Process incoming and outgoing mail, packages, and courier deliveries.
• Order office supplies and maintain office inventory.
• Coordinate office equipment, maintenance requests, and vendor communications.
• Perform other administrative duties and special projects as needed.

Required Qualifications

• High school diploma or equivalent.
• Three or moreyears of administrative, office, customer service, or accounting-office experience.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Ability to manage multiple priorities and meet deadlines.
• Professional demeanor and commitment to providing excellent client service.
• Ability to handle sensitive and confidential information appropriately.

Preferred Qualifications

• Experience working in a public accounting, tax, bookkeeping, or professional-services firm.
• Familiarity with tax-season workflows and/or client document collection.
• Experience with electronic document-management and workflow systems.
• Basic understanding of accounting terminology.
• Associate degree or coursework in business administration, accounting, or a related field.

Key Skills

• Organization and time management
• Accuracy and attention to detail
• Client service
• Written and verbal communication
• Confidentiality and discretion
• Problem-solving
• Team collaboration
• Technology proficiency
• Ability to work independently

This position is performed in a professional office environment. During tax season and other peak periods, the Administrative Assistant may be expected to work additional hours or adjust priorities to meet firm deadlines.

Physical Requirements

• Ability to sit or stand for extended periods.
• Ability to use a computer and telephone regularly.
• Ability to perform routine office tasks, including filing, copying, scanning, and organizing documents.

As set forth in TSS’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.