Administrative Assistant, Otolaryngology

University Hospitals; Cleveland (OH); Sur place; USD 25 000 - 36 000; Plein temps

Résumé du poste

University Hospitals is seeking an Administrative Assistant in Otolaryngology to provide direct administrative and operational support for department leaders and staff.

Responsibilities include scheduling meetings, preparing documents and presentations, organizing materials, and coordinating communications with internal and external customers. The role demands detail orientation, strong communication, and adherence to PHI and UH policies.

Qualifications

• 3+ years administrative and/or department work experience (Required)
• Strong written and verbal communication skills (Required)
• Detail-oriented and organized with problem solving ability (Required)
• Ability to work independently and as part of a team in a fast-paced environment (Required)
• Able to coordinate calendars and scheduling with minimal supervision (Required)
• Proficiency with Microsoft Office tools (Word, Excel, PowerPoint) (Required)

Responsabilités

• Manage calendar scheduling and meetings for department leaders and staff.
• Prepare documents, reports, and presentations in a timely, professional manner.
• Organize meeting materials, agendas, and minutes.
• Coordinate communications and respond to inquiries from internal/external customers.
• Assist with PHI compliance and adhere to UH policies as required.

Connaissances

Detail-oriented

Organized

Communication skills

Team player

Written & verbal communication

Time management

Flexibility

Customer service

Formation

High School Diploma / GED

Associate's Degree or 2 years college (Preferred)

Outils

Microsoft Office

PowerPoint

GPS system

Oracle/SSI Markview

Description du poste

Job Description - Administrative Assistant, Otolaryngology (26000A0S)

A Brief Overview

Provides direct administrative and operational support to daily work of department leaders and staff.

What You Will Do

• Effective meeting scheduling and management including calendar and time management.
• Organization of meeting materials, agendas, minutes, and other materials.
• Assisting with telephone, correspondence, and other communications.
• Preparing documents, reports, and presentations as requested in a timely, professional, and accurate manner.
• Coordinates operational and special projects with internal and external customers
• Serves as a liaison to the department while providing administrative support for department initiatives to achieve department goals and increase efficiency

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Education

• High School Equivalent / GED (Required)
• Associate's Degree or 2 years of college level education (Preferred)

Work Experience

• 3+ years administrative and/or department work experience (Required)

Knowledge, Skills, & Abilities

• Detail-oriented and organized, with good analytical and problem solving ability. (Required proficiency)
• Notable inward and outward facing service, communication and relationship building skills (Required proficiency)
• Ability to function independently and as a team player in a fast-paced environment (Required proficiency)
• Must have strong written and verbal communication skills. (Required proficiency)
• Able to work flexible hours as needed (Required proficiency)
• Must have excellent organization skills with attention to detail. (Required proficiency)
• Ability to coordinate work with minimal supervision on project specific tasks. (Required proficiency)
• Ability to meet deadlines. (Required proficiency)
• Ability to exercise good judgment on confidential matters. (Required proficiency)
• Exhibits flexibility and ability to change priority as needed. (Required proficiency)
• Knowledge of medical terminology (Preferred proficiency)
• Demonstrated ability to use PCs, Microsoft Office suite, PowerPoint and general office equipment (Required proficiency)
• Oracle/SSI Markview experience (Preferred proficiency)
• Organizational management of multiple calendars and scheduling. (Required proficiency)
• Demonstrated ability to use GPS system at level of Learning Administrator (Required proficiency)

Physical Demands

• Standing Occasionally
• Walking Occasionally
• Sitting Constantly
• Lifting Rarely up to 20 lbs
• Carrying Rarely up to 20 lbs
• Pushing Rarely up to 20 lbs
• Pulling Rarely up to 20 lbs
• Climbing Rarely up to 20 lbs
• Balancing Rarely
• Stooping Rarely
• Kneeling Rarely
• Crouching Rarely
• Crawling Rarely
• Reaching Rarely
• Handling Occasionally
• Grasping Occasionally
• Feeling Rarely
• Talking Constantly
• Hearing Constantly
• Repetitive Motions Frequently
• Eye/Hand/Foot Coordination Frequently

Travel Requirements

• 10%