Administrative Assistant: Office Ops & Customer Care

Plumb Bros llc; Ponder (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Performance bonus

Employee discounts

Flexible schedule

Advancement opportunities

Paid time off

Job summary

Plumb Bros LLC is seeking an Administrative Assistant to support office operations and the management team. The role involves handling diverse administrative tasks, customer service duties, and keeping the office organized and efficient.

The ideal candidate is dependable, organized, and professional, with strong communication skills and the ability to multitask in a fast-paced environment. Full-time, on-site work in Richardson, TX is expected, with opportunities for advancement.

Qualifications

• Previous administrative, office, or customer service experience in construction preferred.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Professional and friendly attitude.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritize responsibilities.
• Comfortable using computers, email, Microsoft Office, Google Workspace, and other office software.
• Ability to learn company-specific software and systems.
• Ability to work independently while also working effectively with a team.
• Dependable, punctual, and responsible.

Responsibilities

• Perform daily administrative and clerical tasks to support office operations.
• Manage social media accounts.
• Follow up with customers regarding service requests, appointments, estimates, invoices, and other company matters.
• Provide excellent customer service and maintain professional communication with customers, vendors, and employees.
• Assist management with daily administrative needs and special projects.
• Maintain organized digital and physical files and records.
• Perform data entry and ensure information is entered accurately and kept up to date.
• Receive, sort, distribute, and send incoming and outgoing mail and packages.
• Ensure the office remains properly stocked.
• Maintain a clean, organized, and professional office environment.
• Manage company inventory.
• Organize company meetings, employee meetings, training sessions, and company events.
• Help coordinate meeting schedules, supplies, food, materials, and other event needs.
• Assist with employee paperwork, forms, and other administrative documentation.
• Maintain calendars, schedules, and appointments as needed.
• Prepare, organize, scan, copy, and file documents.
• Communicate with vendors and suppliers when necessary.
• Assist with scheduling and coordinating company operations.
• Maintain confidentiality of company, employee, and customer information.
• Perform other administrative duties as assigned by management.

Skills

Organizational skills

Time management

Verbal communication

Written communication

Multitasking

Attention to detail

Professional demeanor

Dependability

Tools

Microsoft Office

Google Workspace

Email

Job description

Plumb Bros LLC is seeking an Administrative Assistant to support office operations and the management team. The role involves handling diverse administrative tasks, customer service duties, and keeping the office organized and efficient.

The ideal candidate is dependable, organized, and professional, with strong communication skills and the ability to multitask in a fast-paced environment. Full-time, on-site work in Richardson, TX is expected, with opportunities for advancement.