Administrative Assistant - Nashville, TN

STI; Nashville (TN); On-site; USD 21,000 - 30,000; Part time

Job summary

STI seeks a dedicated Badging Clerk to support government badging paperwork for employees, contractors, and visitors in Nashville on a part-time basis.

The role requires strong organization, the ability to work independently, and professional interaction with high-level personnel. Duties include processing applications, managing headshots, and maintaining confidential records.

Qualifications

• High school diploma or equivalent required; higher degrees preferred.
• Experience in government badging or security-administration is a plus.

Responsibilities

• Process government badging paperwork in compliance with guidelines.
• Assist with badging management using DNA Fusion application.
• Remove access for returned badges and prepare lanyards.
• Finalise badge headshots with Photoshop.
• Review applications for completeness and resolve discrepancies.
• Communicate with senior management, applicants, and contractors for documentation.
• Maintain confidential records of badging activities.
• Monitor pending applications to ensure timely completion.
• Provide courteous customer service to badge applicants.
• Stay updated on policy changes and implement them.

Skills

Attention to detail

Communication skills

Work independently

Multitasking

Customer service

Education

High school diploma

Associate or bachelor's degree preferred

Tools

Microsoft Office

Document management

Job description

We are seeking a dedicated and detail-oriented Badging Clerk to support our team on a part-time basis. This role is essential to the accurate and timely processing of government badging paperwork for employees, contractors, and visitors. The ideal candidate will be self-sufficient, highly organized, and capable of working independently while engaging professionally with high-level personnel and applicants.

Key Responsibilities

• Accurately process and manage government badging paperwork in compliance with federal guidelines.
• Assist client management of badging by working with DNA Fusion application.
• Removal of access to system from returned badges and preparing lanyards.
• Utilizing photoshop to finalize badge headshots.
• Review applications for completeness and correctness, identifying and resolving discrepancies.
• Communicate effectively with senior management, applicants, and contractors to obtain necessary documentation.
• Maintain secure and confidential records of all badging activities.
• Monitor and follow up on pending applications to ensure timely completion.
• Provide courteous and efficient customer service to badge applicants.
• Stay informed of updates to badging policies and procedures and implement changes as needed.

Requirements And Skills

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Previous experience in government badging, security administration, or a related clerical role is a plus.
• Exceptional attention to detail and ability to identify inconsistencies in documentation.
• Strong interpersonal and communication skills, especially when interacting with senior-level personnel.
• Ability to work independently and manage multiple tasks with minimal supervision.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and document management systems.
• Must be able to pass a background check and meet eligibility requirements for government clearance.
• Reliable transportation required
• Prolonged periods sitting at a desk and working on a computer.
• Prolonged use of hands/fingers/arms to handle, feel, type, and reach.
• Must be able to lift 25 pounds at a time.
• Climbing, ascending or descending ladders, stairs, ramps.
• Maintaining body equilibrium to prevent falling, walking, standing or crouching on narrow, slippery, or erratically moving surfaces.
• Must be able to occasionally stand, stoop, kneel, crouch, or crawl; and is frequently required to walk.
• Hearing sounds at normal speaking levels with or without correction.
• Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.

Location

in-person at downtown Nashville at the Tennessee Tower

Hours

8:00 a.m.- 3:00 p.m. 4 days a week (every day but Wednesday)