Administrative Assistant - Ministry Support

The-Summit-Church; Brassfield (NC); On-site; USD 40,000 - 52,000; Full time

Job summary

The Summit Church in North Carolina is seeking an Administrative Assistant for Ministry Support to direct front office operations, supervise the receptionist team, and provide administrative, operational, and logistical support to the Ministry Support group. The ideal candidate is highly organized, a problem-solver, and deeply committed to serving others with grace and professionalism.

The role requires coordinating with security, managing supplies and budgets, handling sensitive information

Qualifications

• Proven experience in office management, administration, or operations.
• Strong written and verbal communication skills.
• Ability to supervise support staff and manage multiple priorities.
• High integrity, discretion, and professionalism.
• Willingness to become a notary if needed.
• Member of The Summit Church or willingness to become one.

Responsibilities

• Manage front office by training and supervising the reception team and ensuring a great first impression.
• Update and create office protocol and resources; communicate changes to staff.
• Be hub of general church knowledge; answer diverse questions from inside and outside the church.
• Supervise receptionist staff; provide coaching, scheduling, and day-to-day direction.
• Serve as second-level phone support for escalated calls.
• Coordinate with security to maintain a safe, welcoming environment.
• Identify underperforming operational systems and initiate solutions.
• Manage office and kitchen supplies; oversee budgets and vendor relations.
• Receive mail/packages and manage package room flow.
• Assist Ministry Support with meeting prep, Ramp reports when possible, and legal documents.
• Support Executive Director of Ministry Support and HR/Accounting with expense reporting and documentation.

Skills

Office management

Administrative operations

Office software proficiency

Communication skills

Staff supervision

Organizational skills

Integrity and discretion

Independent work

Customer service

Flexibility

Notary willingness

Church membership readiness

Job description

Summary of PositionThe Administrative Assistant for Ministry Support is responsible for fulfilling the vision of The Summit Church through directing the mission and functionality of the front office and providing administrative, operational and logistical support to the various ministries within the Ministry Support team. The ideal candidate is highly organized, a natural problem-solver, and deeply committed to serving others with grace and professionalism.Qualifications and RequirementsProven experience in an office management, administrative, or operations roleStrong proficiency in standard office software and technology platforms as well as standard office equipmentExcellent written and verbal communication skillsDemonstrated ability to supervise and develop support staffStrong organizational skills with the ability to manage multiple priorities simultaneouslyHigh level of integrity, discretion, and professionalismAbility to work independently with minimal supervision while remaining a collaborative team memberWarm, welcoming demeanor that reflects the hospitality of the churchExperience in customer service is preferredFlexible and adaptableAble to creatively solve problems.Notary or willingness to become oneA member of the Summit Church or willing and able to become a member.ResponsibilitiesManage the front office: train and supervise the reception team, ensure that all staff and guests are provided a great first impression, update current protocol and resources and communicate changes, create new protocol and resources as needed, and communicate with staff about office closures.Be the hub of general church knowledge; answer all types of general and random questions from everyone inside and outside the church.Supervise and support receptionist staff, providing coaching, scheduling, and day-to-day directionServe as second-level phone support, handling escalated calls with professionalism and careCoordinate with the security team to ensure a safe and welcoming environment for staff, volunteers, and guestsIdentify current operational systems that are not working well and initiate solutions.Manage office and kitchen supply inventory, including ordering and stocking supplies as needed, kitchen supplies.Manage postage and stationary budgets, oversee ordering and stock, including working with outside vendors.Receive mail and packages, and organize and manage the flow of the package room.Assist the Ministry Support team with various tasks including but not limited to resourcing meetings, Ramp reports (when able and not at the expense of core job responsibilities), and managing legal documentation when necessary.Assist the Executive Director of Ministry Support and Executive Director of HR and Accounting with expense reporting, documentation, and related administrative needsHandle sensitive information with the utmost discretion and integrityChurchwide EventsThe hours for this position are expected to be 40 hours per week. As one church that meets in many locations, there are several times throughout the year that Summit holds church-wide events in an effort to do whatever it takes to reach all people. All staff members are expected to serve at these church-wide events regardless of the positions they hold.Such events include, but are not limited to: Easter services, church-wide prayer meetings, Good Friday service, and Christmas services. Serving expectations will be communicated in advance of each event.