Administrative Assistant / Medical Records (Aiken)

State-of-South-Carolina; South Carolina; On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Paid vacation and sick leave

Paid holidays

Parental leave

Retirement plan options

Job summary

The Office of Mental Health within the South Carolina Department of Behavioral Health and Developmental Disabilities seeks an Administrative Assistant / Medical Records for ABMHC in Aiken. The role includes medical records processing, vitals assistance, front desk support, and administrative duties to support patient care and compliance.

Required is a high school diploma with healthcare experience; bilingual English/Spanish is a plus.

Qualifications

• High school diploma; bachelor’s degree may substitute for related experience.
• Minimum 1 year experience in a healthcare setting.
• Bilingual English/Spanish (or another language) is a plus.

Responsibilities

• Process medical records requests and ensure compliance with BHDD policies.
• Assist with vitals and clinical prep for patients.
• Provide front desk reception coverage and notary services.
• Manage administrative tasks and office security; assist with documentation and archiving.

Skills

Bilingual English/Spanish

Healthcare setting experience

Education

High school diploma (Bachelor's may substitute)

Job description

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Assistant / Medical Records (Aiken) who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Aiken-Barnwell Mental Health Center (ABMHC), 1135 Gregg Hwy, Aiken, SC 29801.

As the Administrative Assistant / Medical Records (Aiken), you support the recovery of persons served at ABMHC with the primary tasks of performing, under limited supervision, medical records, assisting with vitals, and administrative functions at agency.

Responsibilities

• Ensure medical records and compliance by processing all medical records requests promptly in compliance with BHDD policies including audits, patient, legal, and clinical requests.
• Maintain up-to-date patient files by ensuring all required documentation is accurately added to the electronic record import section.
• Prepare and index legacy paper charts for formal archiving and storage.
• Provide administrative clinical support by providing core administrative tasks across the agency, including patient registration, front desk reception coverage and notary services for the office.
• Perform clinical prep for patients receiving medical services by accurately taking and recording vital signs, including blood pressure, height, and weight.
• Manage administrative tasks of supply management, office lobby, office key management and security, and opening and closing duties.
• Optimize revenue by maximizing center revenue by tracking, verifying, and ensuring the timely processing of all patients prior authorizations and self-pay payments.
• Professionally engage and participate actively in all required supervision meetings, staff trainings, and agency assemblies.
• Demonstrate effective interpersonal communication skills while showing an understanding and appreciation of individual and group differences.
• Adhere strictly to Corporate Compliance, Risk Management, and DOFS policies while completing all documentation according to BHDD and QA standards.

Qualifications

• A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related experience.
• One year experience in a healthcare setting.
• Bilingual abilities in English and Spanish (or another language) are a plus.

Additional Requirements

• Ability to lift 5 pounds and operate a state vehicle.

Post-hire responsibilities

• Have good written and oral communication skills; attention to detail; knowledge of HIPAA/Privacy Laws; flexibility, dependability, good time management and organizational skills.
• Have knowledge of the principles, policies and practices of office management.
• Have the ability to effectively plan, organize and prioritize work activity.
• Have the ability to exercise judgement.
• Receive limited supervision and support from immediate supervisor.
• Be responsible for BHDD/OMH/ABMHC policies.
• Be able to pass CPR and Managing Agitation in the Psychiatric Setting (MAPS) Certification.

This position is essential and may be called back during crises/disasters/emergencies.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Benefits

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices*

Retirement plans

• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.