Administrative Assistant / Medical Services (Aiken)

State of South Carolina; Aiken (SC); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Vacation & sick leave (15 days each)

13 paid holidays

Paid parental leave

Retirement options

Job summary

State of South Carolina’s Office of Mental Health seeks an Administrative Assistant / Medical Services (Aiken) to provide essential administrative support to ABMHC in Aiken, SC. The role involves coordinating with medical staff, processing medication refills and prior authorizations, and maintaining medication rooms.

Under supervision, you will assist with patient access, ensure compliance with policies, and help maintain CARF accreditation.

Qualifications

• High school diploma with related work experience; bachelor's degree may be submitted for related work experience.
• Ability to lift 10 pounds and operate a state vehicle.

Responsibilities

• Assist with medication refills, prior authorizations and patient assistance applications.
• Follow ABMHC policies and all state/federal laws and center procedures.
• Help ensure the area is CARF accredited.
• Support medical staff with monitoring charts, labwork liaison and follow-up; assist with controlled medications.
• Take minutes at quarterly medical staff meetings and coordinate with pharmaceutical representatives.
• Maintain medication rooms per SC Pharmacy Board; ensure medications are logged and secured.

Skills

Bilingual English/Spanish

Communication skills

Administrative support

Education

High school diploma

Bachelor’s degree considered with related experience

Tools

Electronic Health Records (EHR)

Job description

Job Responsibilities

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Assistant / Medical Services (Aiken), who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Aiken-Barnwell Mental Health Center (ABMHC), 1135 Gregg Hwy, Aiken, SC 29801.

As the Administrative Assistant / Medical Services (Aiken), you will under general supervision, provide administrative clinical support at ABMHC.

Responsibilities for the Administrative Assistant / Medical Services (Aiken) include:

• Assist with medication refills, prior authorizations and patient assistance applications. This includes consultation with prescribers and pharmacies and communicating with patients/families. Employee will follow ABMHC Policy "Management of Prescription and Nonprescription Psychotropic Medications."
• Comply with Corporate Compliance Policy; all State and Federal laws; all Agency and Center policies and procedures.
• Help ensure area is CARF accredited.
• Assist medical staff with monitoring charts for attendance, labwork liaison and follow up, compliance with controlled medication policies including obtaining urine drug screens.
• Pursue professional development through collegial consultation, supervision, continuing education, training, and licensure/certification as applicable.
• Provide administrative assistance to medical directory/APRNs/MDs and coordinates meetings with pharmaceutical representatives. Takes minutes at the quarterly medical staff meeting.
• Help ensure that medication rooms are maintained per SC Pharmacy Board. Medication is secured and logged accordingly.

Minimum And Additional Requirements

• A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be submitted for the related work experience.

Additional Requirements

• Ability to lift 10 pounds and operate a state vehicle.

Preferred Qualifications

• Experience in healthcare setting
• Experience with processing and submitting prior authorizations for medications.
• Bilingual abilities in English and Spanish (or another language) are a plus.

Post Hire, Employees Must

• Have the ability to exercise discretion in interpreting and applying established departmental policies and procedures.
• Have the ability to carry out complex oral and/or written instructions.
• Have the ability to communicate verbally and/or manually and in writing with staff and other agencies.
• Have the ability to deal courteously and effectively with the public.
• Have the ability to utilize electronic health record.
• Have knowledge of the principles, policies and practices of office management.
• Have the ability to train other employees.
• Have knowledge of medical terminology.
• Must attend Supervision which may vary from direct to general supervision and guidance, dependent upon on-the-job experience and responsibilities.
• Be responsible for BHDD and Center policies and procedures and State policies, procedures, and regulations.
• Hold a valid driver's license and have dependable and reliable transportation.
• Be able to pass CPR and Managing Agitation in the Psychiatric Setting (MAPS) Certification.

This position is essential and may be called back during crises/disasters/emergencies.

This position may require travel between clinics.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices *
• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)
• Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note:

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be