Administrative Assistant - Maintenance

Hirebridge; Boston (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in property management is seeking an Administrative Assistant in Boston. The role involves supporting maintenance operations, handling maintenance calls, and organizing work orders. Ideal candidates should possess strong organizational, customer service, and communication skills, and be bilingual in Spanish and English.

Qualifications

• Previous experience in property management or an office environment is required.
• Proficiency with Microsoft Office: Word, Excel and Outlook is required.

Responsibilities

• Providing administrative support to the Senior Superintendent of Maintenance.
• Taking and responding to maintenance calls on the Maintenance Service Line.
• Creating and distributing resident notices for unit repairs.

Skills

Organizational Skills

Time Management

Customer Service

Communication

Bilingual (Spanish/English)

Tools

Microsoft Office

Yardi

Job description

Maloney Properties is seeking candidates for an Administrative Assistant to support our management office in Boston’s historic South End. This Administrative Assistant will help facilitate the office and maintenance operations for this portfolio, which consists of 660 units for families and elderly/disabled residents. Your duties and responsibilities will include:

· Providing administrative support to the Senior Superintendent of Maintenance and Maintenance staff.

· Taking and responding to maintenance calls on the Maintenance Service Line.

· Collecting important information from callers to create detailed work orders in Yardi and dispatch them to Maintenance Technicians.

· Assigning work orders to Maintenance technicians.

· Updating maintenance work order logs.

· Creating and distributing resident notices for unit repairs and/or inspections.

· Other administrative duties to support the maintenance and administrative operations of the portfolio.

The Administrative Assistant will also be involved in weekly team meetings, provide insight on decision-making, and receive directives from Maintenance Supervisors and Property Managers. The work hours are 9:00am to 5:00pm, Monday to Friday. This is an in-person position with off-parking available.

Skills & Requirements

We are looking for a dynamic and motivated candidate with excellent organizational and time management skills. Strong customer service and communication skills will also be key to success in this role.

· Previous experience in property management or an office environment is required.

· Proficiency with Microsoft Office: Word, Excel and Outlook is required; experience with Yardi is a plus.

· The successful candidate will be bilingual - Spanish/English.