Administrative Assistant & Mail Room Support

State of Montana; East Helena (MT); On-site; USD 37,000 - 46,000; Full time

Job summary

The Montana Department of Transportation (MDT) is seeking an Administrative Assistant & Mail Room Support to assist General Operations with administrative tasks and high‑volume mail operations for a four‑floor building with about 800 employees in East Helena. Responsibilities include hands‑on mail processing, recordkeeping, customer service, and coordinating with carriers.

The position reports to the General Operations Manager and does not supervise others.

Qualifications

• 1 year of experience in mail room support, office support or as an administrative assistant.

Responsibilities

• Hands-on mail processing and recordkeeping for a high-volume mail center.
• Customer service and coordination with carriers.
• Support for General Operations and coordination with various managers.

Skills

Attention to detail

Customer service

Communication

Job description

The Montana Department of Transportation (MDT) is recruiting for an Administrative Assistant & Mail Room Support position. This position will support General Operations with administrative support functions. Work with managers in Fiscal Services, Information Services, People Operations, Civil Rights, and Audit Services. Responsible for the daily operations of a high‑volume mail center servicing a large, four‑floor building with approximately 800 employees. Ensures accurate, timely, and secure handling of all incoming, outgoing, and interoffice mail and packages. Responsible for hands‑on mail processing, recordkeeping, customer service, and coordination with various carriers. This position reports to the General Operations Manager and does not supervise others.

For a full job description, please contact Alycia Gereg at [e-mail].

++Benefits of working for MDT and the State of Montana include:++

• Culture of public service and a commitment to work/life balance
• Health, Dental, and Vision Insurance
• Access to Montana Health Centers, low-cost clinics for state employees and their families
• State Retirement plan and additional savings opportunities (deferred compensation)
• Employees in this position receive overtime compensation or compensatory time for all time in a pay status over 40 hours in a workweek
• Paid vacation, sick leave, and holidays
• Eligibility for Public Service Student Loan Forgiveness
• Benefits apply on first day of employment

For information on the Montana Department of Transportation’s mission, vision, and values, please visit our website: https://www.mdt.mt.gov/about.aspx#values

++Required Education and Experience:++

• 1 year of experience in mail room support, office support or as an administrative assistant.
• This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

++Knowledge, Skills, and Abilities:++

• Strong attention to detail, accuracy, and organizational skills.
• Excellent customer service and communication skills.
• Frequent walking, bending, and lifting packages from 5 to 25 pounds.

++Other Information++

Driver’s record will be verified. Successful applicants will be required to sign a release form which authorizes the Department to obtain the applicant’s permanent driving records. Compliance with Mont. Admin. R. 2.6.201, "State Vehicle Use," and MDT Policy #6.03.001, "State Vehicle Use Policy" are conditions of employment.

This position is being posted in accordance with the bargaining unit agreement. Non-bargaining unit employees or employees of another bargaining unit may apply. If the position is not filled with a bargaining unit applicant, the non-bargaining unit applicants may be considered. However, bargaining unit applicants will have preference.

The Montana Department of Transportation is an equal opportunity employer. Women, racial and ethnic minorities, people with disabilities, and veterans and disabled veterans are encouraged to apply. People with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may call the Human Resources and Occupational Safety Division, at 406.444.6054.

The Montana Department of Transportation (MDT) is committed to continuous improvement of our employee safety program and our safety and health processes, and to achieving an injury-free workplace.

Proof of eligibility to work in the United States must be provided if selected for hire. Generally, sponsorship for work authorization is not available through the State of Montana.

Effective 5/26/2026, MDT is participating in E-Verify to confirm employment eligibility. After accepting a job offer and completing Form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification. For more information about E-Verify, please visit the E-Verify website found here, https://www.e-verify.gov