Administrative Assistant - Lakewood Clinic

Denver Recovery Group, LLC; Lakewood (CO); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Retirement fund

Accrued sick time

Accrued PTO

11 Paid Holidays/yr

Health insurance

Job summary

Denver Recovery Group, LLC seeks a Front Desk / Intake Clerk at the Lakewood Clinic to handle phones, schedule checks, and assist with patient intake processes. Responsibilities include answering calls, directing inquiries, collecting fees, and maintaining confidentiality.

The role requires organizational skills, reliability, and teamwork, with a Monday–Friday schedule and a Saturday rotation. Starting pay is $19.29 per hour, with a raise after the 90-day probation period.

Qualifications

• Answering phones, forwarding calls to appropriate staff, and taking messages as needed.
• Responding to phone and in-person inquiries about intake and transfer procedures.
• Distributing office correspondence/faxes to the appropriate staff.
• Checking in patients
• Collecting patient fees
• Entering/discharging patients through Central Registry
• Facilitating the intake process
• Monitoring the doctor’s schedule and advising when patients are ready for an appointment
• Maintaining patient confidentiality and data privacy

Responsibilities

• Occasionally involving light work: exerting up to 20 pounds of force and/or lifting up to 20 pounds.
• A drug test will be required as part of pre-employment screening after a conditional offer.
• This job is at the Lakewood, CO location and supports the clinic’s intake workflow.

Job description

This position is for our Lakewood Clinic location: 8790 W Colfax Ave, Lakewood, CO 80215

Job Type: Full-time

Shift: Monday - Friday 11:30 am to 8:00 pm

Saturday Rotation 7:00 am to 9:00 am starting pay $19.29/hr. raise at successful completion of 90-day probationary period

Job duties and responsibilities include but are not limited to:

• Answering phones, forwarding calls to appropriate staff, and taking messages as needed.
• Responding to phone and in-person inquiries about intake and transfer procedures.
• Distributing office correspondence/faxes to the appropriate staff.
• Checking in patients
• Collecting patient fees,
• Entering/discharging patients through Central Registry
• Facilitating the intake process
• Monitoring the doctor’s schedule and advising the Medical Director when patients are ready for an appointment.
• Maintaining appropriate boundaries in all contact with patients.
• Maintaining confidentiality of sensitive data and patient identities.
• Checking Medicaid eligibility monthly and uploading verification into Methasoft.
• Performing other duties as assigned.
• Occasionally involving light work: exerting up to 20 pounds of force and/or lifting up to 20 pounds.
• At least one year of recovery from substance abuse is preferred.

We Are Looking For Someone Who

• Works well in a team environment.
• Has strong communication skills.
• Is organized and reliable.
• Has a desire to help others.

Benefits

• Retirement fund
• Accrued sick time

Health insurance

• Accrued Paid time off (PTO)
• 11 Paid Holidays/yr

___________

A drug test will be required as part of the pre-employment screening process after a conditional offer of employment has been made to the final candidate for this position.Employment offers are contingent upon satisfactory completion of the required screening. Denver Recovery Group reserves the right to rescind an employment offer if a candidate does not successfully complete or pass any required pre-employment screening.

___________

The above statements are intended to describe the general nature and level of work being performed by team members assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of team members so classified. All team members may be required to perform duties outside of their normal responsibilities from time to time, as needed.

This is a "Fair Chance" job (the employer follows Fair Chance hiring practices when performing background checks).

Denver Recovery Group is an equal opportunity employer that considers all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.