Administrative Assistant - Judicial Operations

Lake County, IL; Waukegan (IL); On-site; USD 42,000 - 52,000; Full time

Job summary

Lake County is seeking an administrative assistant to support the 19th Judicial Circuit Court. You will perform general office duties, provide customer service, and assist with division processes. The role involves handling correspondence, reports, and basic troubleshooting of equipment.

Qualifications include a high school diploma and strong communication, confidentiality, and multitasking skills. This position typically requires standard business hours and a professional, organized approach to

Qualifications

• Strong interpersonal communication required for internal and external clients.
• Proficient in Microsoft Office and data entry tasks.
• Knowledge of general office procedures and confidentiality.
• Ability to multitask and manage multiple duties simultaneously.

Responsibilities

• Provide customer service to clients regarding division and processes.
• Answer correspondence and compile requested reports.
• Process incoming/outgoing correspondence and route to appropriate staff.
• Assist customers with questions in person, by phone or mail.
• Troubleshoot and repair equipment when not working properly.
• Maintain office supplies and manage routine tasks.

Skills

Interpersonal communication

Data entry

Multitasking

Confidentiality

Troubleshooting

General office work

Education

High School diploma

Tools

Microsoft Office

Job description

Perform administrative and general office duties in support of the 19th Judicial Circuit Court. Provide customer service to clients regarding division and administrative processes.

Hours of Work

• Generally, 8am- 5pm Monday - Friday

• Answer correspondence pertaining to the division or department; compile various reports as requested
• Process incoming/outgoing correspondence for urgency and distribute correspondence to appropriate person(s)
• Assist customers with basic and complex questions over the phone, in person or by mail
• Troubleshoot and repair equipment when it is not working properly
• Maintain Office supplies
• Route phone calls to appropriate personnel or department, return calls and take messages as needed

This job description is not designed to cover or contain a comprehensive listing of all required activities, duties, or responsibilities. Duties, responsibilities, programs, and activities may change, or new ones may be assigned at any time.

• Strong interpersonal communication skills to be able to communicate with internal and external customer
• Proficient in Microsoft Office
• Proficient in data entry
• Knowledge of computer software programs i.e. word processing, spread sheets, custom applications and office machines
• Ability to maintain confidentiality
• Knowledge of general office work
• Ability to multitask

Education and/or Work Experience Requirements (Ed and/or Other Requirements)

• Completion of High School education

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift 25 lbs.

Lake County offers a competitive salary and benefit package. Visit our Prospective Employee page to get additional information on why you should work for Lake County! Any offer of employment is contingent upon the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam. Only employees who have completed the probationary period are eligible for a transfer or promotion.

Lake County is committed to being a diverse and inclusive workplace and is proud to be an equal