Administrative Assistant II - ICU

Cleveland Clinic; Cleveland (OH); On-site; USD 23,000 - 33,000; Full time

Job summary

Cleveland Clinic Fairview Hospital is a Magnet Hospital recognized by the American Nurses Credentialing Center. A caregiver position runs Monday–Friday, 7:00am–3:30pm, with no holidays or weekend requirements.

The role emphasizes managing multiple duties, including greeting callers, triaging phone lines, calendar scheduling, and drafting correspondence. Strong clerical, communication, and organizational skills are essential for success.

Qualifications

• High School Diploma/GED
• Three years of office experience
• Experience using Microsoft Office Suite (Outlook, Word, Excel, and Power Point)
• Completion of online Skills Assessment for demonstrated proficiency level
• Demonstrated exceptional clerical, communication, and organizational skills

Responsibilities

• Manage and prioritize multiple assignments simultaneously and effectively such as acting as a liaison between internal and external customers by greeting customers, answering, and triage phone calls.
• Administer calendar and schedule management.
• Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.
• Provide coverage of other areas such as front end, point of service and registration.
• Coordinate management functions and assist in special projects.

Skills

Office experience

Microsoft Office

Communication

Documentation

Education

High School Diploma/GED

Associate’s Degree substitute

Tools

Outlook

Word

Excel

PowerPoint

Job description

Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar care at one of the top healthcare organizations in the nation.

A caregiver in this position works Monday through Friday from 7:00am to 3:30pm with no holidays or weekends required.

A caregiver who excels in this role will:

• Manage and prioritize multiple assignments simultaneously and effectively such as acting as a liaison between internal and external customers by greeting customers, answering, and triage phone calls.
• Administer calendar and schedule management.
• Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.
• Provide coverage of other areas such as front end, point of service and registration.
• Coordinate management functions and assist in special projects.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma/GED
• Three years of office experience
• Experience using Microsoft Office Suite products (Outlook, Word, Excel, and Power Point)
• Completion of on-line Skills Assessment for demonstrated proficiency level
• Demonstrated exceptional clerical, communication, and organizational skills

Preferred qualifications for the ideal future caregiver include:

• Associate’s Degree may substitute for one year of experience
• Typing proficiency of 45 wpm with accuracy

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to travel throughout the hospital system
• Ability to communicate and exchange accurate information
• In some locations, ability to move up to 20 pounds

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $16.47

Maximum hourly: $23.61

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).