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Towson University, within the Academic Affairs Division, seeks an experienced administrative professional to support department operations on the Main Campus in Towson, MD. The role includes managing communications, records, reporting, and inventory, with occasional evenings and telework up to two days per week after 90 days.
Qualified candidates have a High School Diploma or GED and at least three years of administrative support experience; a preferred option includes an Associate’s degree,
Manage the daily flow of communication between internal and external stakeholders. These include phone and other electronic communication and are completed for the following purposes: initiating operational activities; responding to inquiries; directing inquiries to the department chair and/or appropriate faculty, college, or university personnel.
Manage paperwork related to the department’s operations, including student and faculty records, departmental operating budgets, and records. Organized workflow to achieve greater operating efficiency, including physical filing, record-keeping, and electronic data management.
Prepare and present various operating reports, including student academic progress, departmental course scheduling; departmental publications; catalog copy; and maintenance of departmental website, social media, and other forms of electronic communication.
Manage inventory of departmental supplies: processing purchases of consumable items and procurement of larger physical assets including office furnishings and equipment.
Acts as a primary point of contact for those desiring access to the department chair, including students, faculty, university staff and administration, parents, and other constituents. Represents the department in a professional manner based on a comprehensive understanding of the department’s mission, vision, goals, policies, and procedures.
Serves as liaison and event planner for activities relation to the Accounting Advisory Board.
Recruits and supervise student employees to maintain smooth and stable operation of the department.
Other occasional duties as required and/or assigned by the department chair.
The work schedule for this position will include evenings on an occasional basis.
Telework may be available for this position up to two days per week following the completion of 90 days of service in good standing.
High School Diploma or GED
Three years of experience providing administrative support.
General knowledge of and skill in the practical application of generally accepted office practices and procedures. Ability to communicate effectively both orally and in writing. Ability to proofread and edit written documents. Skill in various computer software packages, such as word processing, spreadsheets, database and presentation programs, Internet, email, and calendaring software. Ability to understand and follow oral and written instructions. Ability to interact effectively with internal and external parties in a courteous and efficient manner. Ability to plan, organize, prioritize, and execute multiple and continuing assignments with general instructions.
Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
Associate’s degree or coursework toward a college-level degree.
Proficient in PeopleSoft.
Experience in managing social media platforms (e.g., Instagram/Facebook).
Experience in an academic institutional environment.
Organization: Academic Affairs Division
Primary Location: Main Campus
Job Posting: Oct 20, 2026