Administrative Assistant II

Collin College; San Francisco (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Collin College is seeking a capable administrative specialist to provide high-level support to the academic/workforce division in Frisco, Texas. The role encompasses customer service, data management, and process coordination across budgeting, scheduling, and accreditation activities.

The position requires excellent communication skills, attention to detail, and the ability to work collaboratively with multiple departments.

Qualifications

• Associate degree and two years of administrative office experience or an equivalent combination.
• Bachelor's degree is preferred.
• Security sensitive role; background check will be conducted.
• Experience in higher education environment is preferred.

Responsibilities

• Manage the divisional/front office to provide outstanding customer service in a fast-paced higher education setting.
• Assist with student admissions coordination and accreditation activities.
• Prepare statistical reports using various systems and data management techniques.
• Support budgeting and purchasing processes within the division.
• Coordinate scheduling, record minutes, and manage calendars.

Skills

Customer Service

Data Management

Communication skills

Problem-solving

Organizational skills

Attention to detail

Teamwork

Confidentiality

Education

Associate degree

Bachelor's degree preferred

Equivalency: high school diploma + 4 years admin experience

Tools

MS Office

Adobe Acrobat

Workday

Modern Campus

Ad Astra

OnBase

Job description

Primary Location

9700 Wade Boulevard, Frisco, Texas, 75035

We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities.

Job Summary

Provide high-level administrative, operational, and organizational support to the academic/workforce division. This role ensures the efficient execution of division/department processes, including accreditation support, student admissions coordination, and budget tracking. The position requires advanced customer service, data management, problem-solving, and communication skills to contribute to program success and positive institutional outcomes.

Required Qualifications

Essential Duties and Responsibilities

• Manage the divisional/front office to provide outstanding customer service in a fast-paced, ever-changing higher education environment.
• Serve students through outcome-driven customer support.
• Use technology to communicate effectively and quickly in a fluid environment by adopting best practices in verbal and written formats.
• May assist with website updates.
• Prepare statistical reports using various systems and data management techniques.
• Execute document management strategies (electronic or paper) to ensure accurate and organized programmatic/departmental/divisional files.
• Support Districtwide Scheduling processes according to division or departmental needs.
• Generate reports and assist administration with verification of course schedules.
• May develop and maintain schedules for continuing education courses.
• Support directors/associate deans in the facilitation of programmatic admission and accreditation activities to achieve program goals.
• Support budget processes according to department/division needs.
• Facilitate the purchasing process.
• Verify vendor status, initiate departmental purchases, follow requisition status, coordinate delivery, verify charges, and release payment.
• Work collaboratively with others across the college district.
• Conduct administrative support duties to include planning and coordinating events and meetings, taking minutes, and calendar management.
• May assist with processing leave and local travel forms, check requests, and other college forms as needed within the division/department.
• Provide backup to the assistant to the dean at the dean’s request.

Knowledge, Skills and Abilities

• Proficiency in Microsoft Office Suite, Adobe Acrobat, and other systems adopted by the organization (i.e. Workday, Modern Campus, Ad Astra, OnBase)
• Knowledge and familiarity with office equipment, such as printers, scanners, copiers, and telecommunication systems
• Knowledge of departmental/division/college processes, procedures, and guidelines
• Organizational skills
• Proofreading Skills
• Ability to multi-task
• Ability to be self-motivated and meet deadlines under pressure
• Ability to prepare reports using software and systems
• Ability to work with others
• Ability to maintain confidentiality
• Ability to effectively utilize hardware and software
• Creativity and Flexibility
• Relationship Management Skills
• Collaborative Skills
• Customer Service Skills
• Problem-solving Skills

Physical Demands, Working Conditions and Physical Effort

Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedimentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required.

Required & Preferred Qualifications

Required Associate degree from an accredited institution and two (2) years of administrative office experience or an equal combination of training and experience.

Preferred Bachelor's degree from an accredited institution.

Equivalency Language The following equivalent combinations of education and experience may be considered: A high school diploma or GED and four (4) years of related office experience, OR a bachelor's degree and one (1) year of related office experience.

This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.

Required & Preferred Qualifications (if applicable): The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.

Compensation Type

Salary

Employment Type

Full time

Hiring Minimum $42,432.00 Hiring Maximum $51,745.50 Compensation is determined based on experience.

Application submission deadline is 12am of the date listed. 11/03/2026

Equal Opportunity Employer

Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.

Dear Job Seekers, Thank you for your interest in a position at Collin College!

Accolades

Independent surveys of Collin College’s employees show it is an amazing place to work. Collin College has been named one of the “Great Colleges to Work For” by the Great Colleges Program. Collin College has also been recognized as one of the DFW Metroplex’s “Best and Brightest Companies to Work For.”

Culture

Should you choose to start your journey with us, you will find yourself immersed in a culture of innovation and growth. Initiatives tied to the college’s master and strategic plans challenge our employees to grow professionally while still feeling supported with training and collaboration.

Benefits

We invite you to explore our competitive benefits today. Grow your career at Collin College today! Collin College is an equal opportunity/affirmative action employer.