Administrative Assistant II

UnityPoint Health; Des Moines (IA); On-site; USD 25,000 - 30,000; Full time

Job summary

UnityPoint Health is seeking an organized administrative professional in Des Moines to provide front- and back-office support for healthcare teams. The role supports scheduling, correspondence, and records management in a fast-paced environment.

The position requires a high school diploma or GED with 3+ years of administrative experience, preferably in medical settings. Proficiency in Microsoft Office and basic billing/records handling is a plus; this is a full-time on-site role with a

Qualifications

• High school diploma or GED required.
• Preferred: Associate's degree in a business or medical-related field.
• At least 3 years of experience in administrative, business, or medical-related field.

Responsibilities

• Provide administrative and clerical support to departments and healthcare teams.
• Manage incoming and outgoing correspondence, ensuring accurate tracking and documentation.
• Coordinate schedules for meetings, appointments, conferences, and events.
• Maintain office supply inventory and ensure equipment is functional; coordinate repairs with vendors.
• Respond to inquiries from staff, patients, and visitors; escalate complex issues when needed.
• Arrange travel, including transportation and accommodations.
• Support department budget and expense tracking and maintain efficient office procedures.
• Maintain patient, staff, and departmental records in compliance with privacy regulations.
• Handle confidential information and prepare reports and presentations.
• Assist with medical billing and insurance documentation and resolve discrepancies.
• Support departmental projects through planning, coordination, and deadline tracking.

Skills

Administrative support

Communication

Organization

Education

High school diploma or GED

Associate's degree in business/medical field

Tools

Microsoft Office

Medical billing software

Job description

Overview

Shift: 7:00a-7:30p, Monday-Friday, no weekends or holidays, 40 hours/week

Why UnityPoint Health?

At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Provide administrative and clerical support to departments and healthcare teams.
• Manage incoming and outgoing correspondence, ensuring accurate tracking and documentation.
• Coordinate schedules for meetings, appointments, conferences, and events.
• Maintain office supply inventory and ensure equipment is functional, coordinate repairs with vendors.
• Respond to inquiries from staff, patients, and visitors; escalation complex issues when needed.
• Arrange travel, including transportation and accommodations.
• Support department budget and expense tracking and maintain efficient office procedures.
• Maintain patient, staff, and departmental records in compliance with privacy regulations.
• Handle confidential information and prepare reports and presentations.
• Assist with medical billing and insurance documentation and resolve discrepancies.
• Support departmental projects through planning, coordination, and deadline tracking.

Qualifications

Education:

• High school diploma or equivalent (GED) required.
• Preferred: Associate's degree in a business of medical-related field.

Experience:

• At least 3 years of experience in administrative, business, or medical-related field

License(s)/Certification(s):

• None