Healthcare Administrative Assistant - Patient Care Support

UnityPoint Health; Madison (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off

401K matching

Dental, health and vision insurance

Short & long-term disability

Pet insurance

Tuition reimbursement & adoption aid

Job summary

UnityPoint Health Administrative Assistant provides administrative clerical support to Directors of Patient Care Services and other leaders as needed. This role supports Nursing, Therapies, Behavioral Health, Cardiovascular & Pulmonary, and Critical Care Services to ensure smooth operation.

Join UnityPoint Health, a Top Place to Work in Healthcare, with a competitive Total Rewards program including PTO, 401K matching and comprehensive insurance benefits.

Qualifications

• High School Diploma.
• Two (2) years Administrative Assistant experience within a healthcare setting with strong organizational and communication skills is required.
• 6-12 months experience in advanced administrative clerical support required.
• May consider additional education in lieu of experience.
• Proficiency in Outlook, Word, Excel, Power Point and Visio with the ability to function as a resource person.
• Ability to prioritize workload; maintain confidentiality; effectively & efficiently multi-task to handle many competing demands; excellent customer service skills; advanced critical thinking skills.
• Ability to maintain stable work performance levels; demonstrate acute attention to detail; submit accurate work products; exhibit a positive attitude and professional work demeanor.
• Demonstrates flexibility to meet the needs of the department/organization.
• Ability to use discretion as the position deals with confidential materials on a daily basis, including but not limited to, disciplinary actions, grievance information and patient information relating to admission, insurance and disposition.

Responsibilities

• Provide administrative and clerical support to Directors of Patient Care Services.
• Support leaders across Nursing, Therapies, Behavioral Health, Cardiovascular & Pulmonary, and Critical Care.
• Prioritize workload, maintain confidentiality, and multi-task effectively.
• Maintain strong customer service and professional demeanor.

Skills

Organizational skills

Communication skills

Customer service

Critical thinking

Attention to detail

Discretion/Confidentiality

Multitasking

Professional demeanor

Flexibility

Education

High School Diploma

Associate Degree in Administrative Assistant Medical/Healthcare

Tools

Outlook

Word

Excel

PowerPoint

Visio

Job description

UnityPoint Health Administrative Assistant provides administrative clerical support to Directors of Patient Care Services and other leaders as needed. This role supports Nursing, Therapies, Behavioral Health, Cardiovascular & Pulmonary, and Critical Care Services to ensure smooth operation.

Join UnityPoint Health, a Top Place to Work in Healthcare, with a competitive Total Rewards program including PTO, 401K matching and comprehensive insurance benefits.