Administrative Assistant I: Public Service & Admin Support

Macon-Bibb County; Georgia; On-site; USD 32,000 - 42,000; Full time

Job summary

Macon-Bibb County is seeking an Administrative Assistant I to provide essential clerical support within county procedures. This role handles reception, filing, correspondence, mail, and service requests while delivering superior customer service to the public.

The ideal candidate will have a High School Diploma or GED, four years of administrative experience, and proficiency with Microsoft Office. Ability to type 35 wpm and maintain confidentiality are required.

Qualifications

• High School Diploma or GED or equivalent required.
• Four years of administrative support or office experience.
• Must be able to type 35 wpm.
• Knowledge of Microsoft Office Suite and basic word processing.
• Ability to prepare clear reports and letters.

Responsibilities

• Assists in all forms of clerical and receptionist duties.
• Composes letters, reports, notices, and inter-office memorandums.
• Creates Service Requests for Code Enforcement from See-Click-Fix complaints.
• Assists citizens and customers in interpreting departmental policies.
• Receives public complaints with service problems and initiates referrals.
• Answers phone for department and direct callers to correct division.
• Provide superior customer service.
• Receives and logs incoming mail for all divisions.
• Register and Deregister Vacant and Foreclosed Property.
• Process Re-Inspection fees for Code Enforcement.
• Maintains Department files.
• Maintains office equipment.
• Maintains inventory of supplies.
• Prepares a variety of reports.
• Completes special projects and performs miscellaneous duties as required.

Skills

Typing 35 wpm

Customer service

Written communication

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Macon-Bibb County is seeking an Administrative Assistant I to provide essential clerical support within county procedures. This role handles reception, filing, correspondence, mail, and service requests while delivering superior customer service to the public.

The ideal candidate will have a High School Diploma or GED, four years of administrative experience, and proficiency with Microsoft Office. Ability to type 35 wpm and maintain confidentiality are required.