Administrative Support - Civil

Pennington-County,-Sd; Rapid City (SD); On-site; USD 30,000 - 42,000; Full time

Job summary

Pennington County is seeking an Administrative Support professional to provide clerical, administrative, and customer service assistance. This role serves as the first point of contact for callers and the public, handling inquiries, messages, and front-desk tasks.

Responsibilities include data entry, scanning and uploading documents, mail distribution, and basic bookkeeping. Candidates should have a HS diploma or GED and 1–2 years of related experience, plus a valid driver's license.

Qualifications

• HS diploma or GED required.
• 1–2 years in customer service, clerical, administrative, accounting, or bookkeeping.
• Valid driver’s license required or ability to obtain one.
• Experience with Microsoft Office and basic data entry skills.

Responsibilities

• Serve as first point of contact for callers and the public; relay messages and forward calls to appropriate parties.
• Collect and distribute daily mail and deliveries.
• Scan and upload documents to various systems.
• Prepare, transcribe, assemble, distribute and maintain correspondence.
• Record retention and data entry in systems.
• Basic bookkeeping: input, collect payments, receipts.
• Perform duties assigned by supervisor.
• Maintain compliance with county policies and procedures.

Skills

Customer service

Clerical

Data entry

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

The Administrative Support position provides general clerical, administrative, and customer service support to staff and the general public. This position is generally the first point of contact for incoming phone calls and in-person needs. The Administrative Support position performs data entry and clerical support throughout the department.

• Serve as first point of contact for incoming callers, the public and outside agencies, respond to basic questions, relay messages and forward calls to appropriate parties.
• Collect and distribute daily mail and deliveries.
• Scan and upload documents to various systems.
• Prepare, transcribe, assemble, distribute and maintain correspondence.
• Record retention duties to include filing, entering and maintaining data in various systems.
• Basic bookkeeping duties to include calculating input, collecting payment, processing receipts and entering payments.
• Perform related duties as assigned by supervisor.
• Maintain compliance with all county policies and procedures.

Education and/or Experience Required

• High School Diploma or GED.
• One to two years of related experience in customer service, clerical, administrative, accounting or bookkeeping.
• Possession of or ability to attain a valid driver’s license.
• Ability to operate standard office equipment and a computer with working knowledge of computer and software applications, including Microsoft Office programs.

Working Environment

• Work is performed in an office setting where noise and interruptions often occur.
• Depending on setting, office setting may be located within a secure setting.

Physical Requirements

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state and local standards, including meeting qualitative and quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards.
• Must be able to lift and carry up to 25 pounds.
• Must be able to talk, listen, and speak clearly on telephone and in-person.