Administrative Assistant I, Printing Services

Towson University; Baltimore (MD); On-site; USD 34,000 - 52,000; Full time

Job summary

Towson University on Main Campus seeks an Administrative Support professional to process print jobs, manage purchasing and invoicing, and assist with office operations. You will handle cash deposits, update databases, and prepare cost estimates for non-standard print work.

Strong organizational skills, attention to detail, and proficiency with Microsoft Office are essential for success in a fast-paced university environment.

Qualifications

• High School Diploma or GED required.
• 2 years of experience providing administrative support.

Responsibilities

• Retrieves and processes print jobs; enters work into production management system.
• Screens calls, assists visitors, responds to emails; manages petty cash and cash/ check transactions.

Skills

Administrative support

Customer service

Microsoft Excel

Microsoft Word

Data entry

Invoicing

Education

High School Diploma or GED

Tools

Stratus (financial system)

Microsoft Access

Job description

Responsibilities and Duties

• Retrieves all print jobs from the Digital StoreFront online ordering system, enters all incoming hard-copy print work into the production management system, and assists in routing jobs to the appropriate production area or print station. Manages a departmental Purchasing Card (P-Card) for the purchase of office and printing supplies and reconciles expenditures monthly in Stratus.

• Screens and directs telephone calls, assists visitors, and responds to email inquiries. Maintains the petty cash drawer and processes cash and check transactions in accordance with university procedures.

• Prepares monthly Personal Billing invoices for print work not charged to departmental cost centers, grants, or other university accounts; prepares daily cash deposits using the Deposit Management System; and generates weekly revenue and credit reports. Updates the department's Microsoft Access database through Reporting Desktop when new cost centers are added or modified.

• Prepares and sends print files to multiple networked printers.

• Modifies and updates Microsoft Word and Excel documents in support of departmental operations and print production requirements. Makes customer-requested revisions to documents and performs basic file preparation tasks, including organizing and separating Excel worksheets into individual files as needed for production workflows.

• Assists in preparing price quotations for print jobs that are not covered by standard Digital StoreFront ordering options. Develops estimates using established pricing guidelines, individual job cost components, and comparable previous orders.

• Maintains departmental records and filing systems, including filing print work requests by date and maintaining records of supply purchases, vendors, purchase dates, and inventory levels.

• Provides occasional support for print shop production and finishing operations, including hand collating, operating copiers for small print jobs, manually inserting materials into envelopes when project requirements exceed equipment capacity, and assisting with other production tasks as needed.

Qualifications and Skills

Minimum Qualifications:

• High School Diploma or GED.

• 2 years of experience providing administrative support.

Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

Requires keyboarding and data entry skills. Working knowledge of office practices and procedures, business English, spelling, punctuation, and grammar. Ability to perform basic mathematical calculations and maintain accurate records. Ability to communicate effectively both orally and in writing, follow oral and written instructions, and provide courteous customer service. Ability to plan, organize, prioritize, and complete multiple ongoing assignments with general supervision. Ability to maintain accuracy and attention to detail while working in a fast-paced environment and managing competing priorities. Ability to learn and utilize specialized software applications related to print production, order management, financial processing, and reporting.

Preferred qualifications:

Proficiency with Microsoft Office applications, particularly Microsoft Excel and Microsoft Word; experience in print production, copy center, or similar customer service operations; experience preparing and transmitting files to networked printers; experience with invoicing, cash handling, and financial recordkeeping; and experience maintaining databases, reports, and departmental records.

Organization: Operations

Primary Location: Main Campus

Job Posting: Oct 6, 2026