Administrative Assistant I: Office Ops & Communications

NYS Office of Children and Family Services; Buffalo (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

The NYS Office of Children and Family Services is seeking an Administrative Assistant Trainee to support day-to-day office operations in New York. The role includes drafting responses, handling inquiries, coordinating meetings, and maintaining filing systems.

Training courses through NY HELPS and the CSEA Partnership are part of the progression toward Administrative Assistant 1, G-11. The position may be designated 55 b/c and requires completion of mandatory courses during the traineeship.

Qualifications

• Experience using office software (email, word processing) and providing customer service.
• Two-year traineeship available with coursework through the CSEA Partnership or equivalent offerings.

Responsibilities

• Review incoming correspondence and draft responses.
• Review outgoing correspondence for grammar and spelling.
• Transmit instructions to staff and conduct follow-up.
• Coordinate and arrange meetings and establish office procedures.
• Set up and maintain office filing systems (including electronic).
• Resolve day-to-day operational problems and coordinate information flow among executives and staff.

Skills

Office software

Customer service

Business writing

Office administration

Education

Associate's degree in relevant field

Tools

Microsoft Word

Microsoft Excel

Email

Job description

The NYS Office of Children and Family Services is seeking an Administrative Assistant Trainee to support day-to-day office operations in New York. The role includes drafting responses, handling inquiries, coordinating meetings, and maintaining filing systems.

Training courses through NY HELPS and the CSEA Partnership are part of the progression toward Administrative Assistant 1, G-11. The position may be designated 55 b/c and requires completion of mandatory courses during the traineeship.