ADMINISTRATIVE ASSISTANT I

State of Illinois; Chicago (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

The State of Illinois is seeking an Administrative Assistant I for its Real Estate Examinations Section. This role involves performing various administrative functions, assisting with complaints, and managing data. Ideal candidates should have a four-year degree and customer service experience. Comprehensive benefits and competitive salary offered.

Benefits

Health, Life, vision, and dental insurance

12 weeks paid maternity/paternity leave

Pension Plan with vesting at 10 years

Paid state holidays and personal days

Employee Assistance Program

Qualifications

• Four years of college with courses in public or business administration.
• One year of professional experience in a relevant organization.

Responsibilities

• Perform administrative functions for the Real Estate Examinations Section.
• Assist with planning and implementing automated records of complaints.
• Enter data and organize informational materials.

Skills

Customer service

Administrative skills

Education

Completion of four years of college

Tools

Adobe Acrobat Pro

Microsoft Office

Job description

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This range is provided by State of Illinois. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Job Requisition ID: 47857

Division/Section/Unit: Real Estate/Real Estate Examinations/Administration

HR Tracking #: 37216

Position Title: Administrative Assistant I

Closing Date: 07/08/2025

Agency: Department of Financial and Professional Regulation

Class Title: ADMIN ASSISTANT I - 00501

Skill Option: None

Bilingual Option: None

Salary: Anticipated Starting Salary (Effective 7/1/25) $5,637 a month; Full Range $5,637-$8,026 a month

Job Type: Salaried

Category: Full Time

County: Cook

Number of Vacancies: 1

Bargaining Unit Code: RC028

Merit Comp Code

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Under general direction, performs administrative functions for the Real Estate Examinations Section; assisting in the planning, directing and evaluating of section operations as it relates to Real Estate Examinations. Provides instructions to complainants on appropriate courses of action. Receives telephone, written or in-person inquiries and complaints from the general public, consumer groups and industry personnel. Assists in the planning, development and implementation of detailed automated records of complaints. Organizes and develops informational materials. Enters data on personal computer and/or laptop. Assists with special projects. Travels to attend and participate in staff meetings and conferences.

State of Illinois Benefits

• Health, Life, vision, and dental insurance
• 12 weeks paid maternity/paternity leave
• Pension Plan - Vesting at 10 years for Tier II
• Full 20-year retirement awards free health insurance during retirement
• Deferred compensation and other pre-tax benefits programs
• Paid state holidays, 12-14 days annually
• 3 paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over year to year)
• 10-25 Days of Paid Vacation time annually (10 days in year one of employment)
• Personal, sick, and vacation rates modified for 12 hour work schedules (as applicable)
• Employee Assistance Program and/or mental health resources
• For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
  
  

Essential Functions

• Serves as staff assistant for the Real Estate Examinations Section.
• Provides instructions to complaints on appropriate courses of action, provides complaint related forms and letters, refers inquiries to appropriate department staff, i.e., superior, Legal staff, Investigations staff.
• Assists in the planning, development and implementation of detailed automated records of complaints.
• Organizes and develops informational materials regarding complaints, examination program and the real estate professions for communication and distribution to staff, industry groups and the general public.
• Enters data on desktop computer and/or laptop concerning the Division of Real Estate professions.
• Assists with special projects.
• Travels to attend and participate in staff meetings and conferences.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
  
  

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of four years of college, preferably with courses in public or business administration.
• Requires one year of professional experience in a public or private organization, or completion of an agency approved professional management training program.
  
  

Preferred Qualifications

• Prefers at least two years of customer service and administrative experience.
• Prefers two years of working with Adobe Acrobat Pro, and Microsoft Office including OneDrive, Word, Excel, and Outlook.
• Prefers one year of experience working in the field of Real Estate.
  
  

Conditions of Employment

• Requires the ability to pass an agency conducted background check.
• Requires the ability to travel.
  
  

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Agency Overview

IDFPR is a regulatory licensing and enforcement agency that protects the residents of Illinois, ensures the safety and soundness of financial institutions, ensures that competent professionals are licensed to provide services to the public, and enhances commerce in the state for the benefit of all its residents.

Work Hours: Monday - Friday 8:00am -5:00pm

Work Location: 555 West Monroe Street, Chicago IL 60661

Email: [e-mail]

Posting Group: Office & Administrative Support

This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

The Main Form Of Communication Will Be Through Email. Please Check Your "junk Mail", "spam", Or "other" Folder For Communication(s) Regarding Any Submitted Application(s). You May Receive Emails From The Following Addresses

• [e-mail]
• [e-mail]
  
  

Nearest Major Market: Chicago

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Administrative and Support Services

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