Administrative Assistant, Human Services & Operations

Kids for the Future; Pleasant Valley Township (IA); On-site; USD 30,000 - 35,000; Full time

Job summary

Balance Autism in the United States is seeking an Administrative Assistant to support administrative operations for children’s service programs. This on-site role coordinates office activities and serves as the front desk, ensuring smooth daily operations.

Key duties include greeting visitors, answering phones, processing mail, maintaining training records, reviewing progress notes, and assisting with billing and data systems. A two-year degree or equivalent experience is preferred.

Qualifications

• Associate degree or equivalent from a two-year college; six months to one year related experience or training.
• Bachelor's degree preferred in related field or with direct care experience/however internship helps.
• Experience or exposure to human services environments is advantageous.

Responsibilities

• Greet visitors and answer phones, relay messages and assist in lobby.
• Manage reception area and incoming/outgoing mail and deliveries.
• Prepare training materials and track attendance in the site's system.
• Check payer eligibility monthly for funding through M-ABA for Children’s Services.
• Inventory and order office and program supplies; maintain logs and records.
• Assist with billing coding, progress notes, and data updates as needed.

Skills

Administrative support

Customer service

Phone etiquette

Education

Associate degree or equivalent

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Balance Autism in the United States is seeking an Administrative Assistant to support administrative operations for children’s service programs. This on-site role coordinates office activities and serves as the front desk, ensuring smooth daily operations.

Key duties include greeting visitors, answering phones, processing mail, maintaining training records, reviewing progress notes, and assisting with billing and data systems. A two-year degree or equivalent experience is preferred.