Administrative Assistant (HU Cares)

Hampton University; Hampton (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Hampton University is seeking a dedicated Administrative Assistant for the HU Cares Pharmacy and Integrative Wellness Center. This full‑time position emphasizes providing exceptional administrative support within a medical setting. Responsibilities include managing patient correspondence, scheduling, and engaging with diverse university populations. Ideal candidates should possess a Bachelor’s Degree and demonstrate strong organizational skills paired with proficiency in Microsoft Office. This grant-funded role continues until June 30th, 2026, contingent upon funding availability.

Qualifications

• Administrative experience and/or proven administrative skillset.
• Experience working with diverse populations.
• Willingness to provide administrative support in a medical setting.

Responsibilities

• Provide reminder phone calls and assist with patient triage.
• Manage daily schedules for clinical staff.
• Interact professionally with university staff and students.
• Order and maintain office and laboratory supplies.

Skills

Patient-centered approach

Administrative skills

Ability to work collaboratively

Customer service

Education

Bachelor’s Degree from an accredited college or university

Tools

Microsoft Office (Excel, Outlook, Word, PowerPoint)

Job description

Administrative Assistant (HU Cares)

Location: 200 William R. Harvey Way, Hampton, VA 23668

Salary: $0.00 Semi-Monthly

Description

Hampton University, a dynamic HBCU known for excellence in education and community engagement, invites qualified candidates to apply for an Administrative Assistant position at the newly established HU Cares Pharmacy and Integrative Wellness Center. This full‑time role offers a unique opportunity to serve a diverse campus and community population by supporting the delivery of high‑quality, patient‑centered care for medical and mental health concerns.

The Administrative Assistant will provide administrative and clerical support for the HU Cares Program and will report directly to the HU Cares Program Manager(s).

Duties

• Provide reminder phone calls and assist with clerical aspects of patient triage.
• Receive and disseminate confidential mail and correspondence exercising discretion.
• Draft responses to routine correspondence.
• Prepare daily schedules for the Clinical Staff.
• Manage and maintain all general files.
• Interact professionally with university officers, faculty, staff, and students.
• Order and maintain office supplies.
• Order and maintain laboratory supplies.
• Manage incoming calls to HU Cares.
• Demonstrate the ability to work in a fast‑paced and confidential environment.
• Demonstrate a skilled use of computerized applications for word processing, spreadsheets, and databases.
• Other duties as assigned by the Program Manager(s).

Qualifications

• This position requires a person who is patient‑centered, accessible, and open to providing administrative support in a medical setting.
• Experience working with diverse populations.
• Ability to work collaboratively with students, faculty, and serve as a liaison to community partners.
• Ability to administratively deal with student crises as they arise.
• Ability to work collaboratively across disciplines.
• Administrative experience and/or proven administrative skillset.

Supplemental Information

• Completion of a Bachelor’s Degree from an accredited college or university.
• Administrative support/clerical experience.
• Ability to deliver outstanding customer service.
• Effective oral and written communication with a wide variety of constituencies.
• Ability to learn and work with medical record systems.
• Proficiency with office equipment—including computers, copiers, scanners, etc., and Microsoft Office (Excel, Outlook, Word, PowerPoint, etc.).
• Exercise confidentiality and discretion at all times.
• Prioritize, plan, and organize multiple tasks and projects using strong organizational skills.

Funding Information

This is a grant‑funded position, available until June 30th, 2026. Continuation of the position is contingent upon the continuation of related grant funding.