Administrative Assistant/Healthcare Exp Required

Sanderling Renal Services, Inc.; Eureka (CA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Health insurance-Low premium for员工only

Health savings account

Life insurance

Paid time off

Paid training

Referral program

Vision insurance

Job summary

Sanderling Renal Services, Inc. is seeking a detail-oriented Front Desk / Administrative Assistant to support daily office operations in a patient-focused renal care setting.

The role requires excellent communication, clerical accuracy, and the ability to handle multiple tasks with courtesy and professionalism. Responsibilities include greeting clients, scheduling appointments, filing, proofreading documents, coordinating travel, and ensuring smooth office workflows.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent phone etiquette for professional client communications.
• Ability to proofread documents accurately.
• Previous experience in office management or administrative roles.
• Strong customer service orientation with a helpful, proactive approach.

Responsibilities

• Respond to inquiries with professionalism and courtesy.
• Maintain organized filing systems for digital documents.
• Schedule appointments, coordinate meetings, and manage office supplies.
• Provide customer support and address client needs effectively.
• Proofread documents before distribution or filing.
• Greet visitors and direct to appropriate staff.
• Arrange travel schedules and reservations.
• Prepare outgoing mail, emails, and faxes.
• Order and maintain supplies and coordinate equipment maintenance.

Skills

Organizational skills

Phone etiquette

Proofreading

Customer service

Office management

Tools

MS Office

Job description

Job Summary
We are seeking a detail-oriented and proactive Front Desk / Administrative Assistant to join our team . The ideal candidate will be responsible for providing comprehensive administrative support to ensure efficient operation of the office. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously. You will be the first point of contact for our clients, making strong communication and customer support skills essential.

Duties include but are not limited to:

• Respond to inquiries with professionalism and courtesy, demonstrating strong phone etiquette.
• Maintain organized filing systems for digital documents to ensure easy access and retrieval.
• Assist in office management tasks including scheduling appointments, coordinating meetings, and maintaining office supplies.
• Provide customer support by addressing client needs and inquiries effectively.
• Proofread documents for accuracy and clarity before distribution or filing.
• Collaborate with team members on various projects to enhance office efficiency.
• Composes and types routine correspondence.
• Greets scheduled visitors and conducts to appropriate area or person.
• Arranges and coordinates travel schedules and reservations.
• Prepares outgoing mail and correspondence, including e-mail and faxes.
• Orders and maintains supplies, and arranges for equipment maintenance.

Job Types: Full-time, Part-time

Schedule

• Flexible scheduling, including early morning, evening, weekend, or holiday shifts

Pay
Based upon experience.

Skills

• Strong organizational skills with a keen eye for detail to manage multiple tasks efficiently.
• Excellent phone etiquette is crucial for effective communication.
• Ability to proofread documents accurately to maintain high standards of quality in all communications.
• Previous experience in office management or administrative roles is required.
• Strong customer support skills with a focus on providing exceptional service.

Admissions
Very prompt response to discharge planners/requests for admissions. Collects and reviews needed records, coordinates chair time/training with nurse managers, provides confirmation letter, notifies “team” of admission, provides records to nephrologist so orders can be written, provides admission packet to shift nurses, scans records into patient pearl chart

Front desk

• Answer phones, greet patients/guests, sorts/scans mail, types and distributes patient communication
• Greet patients (mange the front waiting area)—notify staff when pts show up or need to adjust schedule.

Additional Responsibilities

• Arrange travel for dialysis patients
• Medical record requests
• Help aid in admissions and discharges
• Index Patient Charts
• Aid in facility emergency preparedness (evac bag audits monthly, etc.) -Aid in scheduling transportation for the patients

Job Types
Full-time, Part-time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance-Low premium for employee only coverage
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Referral program
• Vision insurance

Work Location
In person

Work Environment

• Outpatient dialysis clinic, hospital dialysis unit, or other renal care setting.
• Exposure to bloodborne pathogens and infectious diseases.

Sanderling Renal Services is an Equal Opportunity Employer